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March 2024 by Marvin McGowen Jr
H and R Block is awesome.
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May 2022 by E H
Lisa was absolutely amazing and we would highly recommend her to everyone. She was kind and patient with us as we were still gathering information for our taxes even while sitting in the office. She was a true value to us and on such short notice!Thank you!
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April 2022 by Pam Arthur
Lisa did my taxes and she explained everything I needed to know she was wonderful.
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March 2022 by Ray Lucas
Clearly expressed each step of our Federal and State Taxes. Easy to work with.
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October 2021 by Mike Horsley Sr
Ive been a long time client of H&R Block. That being said, Getting my taxes done at H&R Block Tappahanock will NEVER happen again. I arrived a little early for my appointment and didnt get to see someone until well after my scheduled time. Then the much older gentleman started a new tax account with the IRS and jacked us up for getting it resolved. It was put under my wifes ssn. All previous years were under mine. I have since had to endure the hours long hold for an IRS representative a grand total of 6 times and have paid my taxes in full. Because of this Social security number getting jacked up... they are still showing we owe for 2020. Done with H&R Block. Tried calling Block and left messages and still no return call. Bye Bye H&R Block.
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May 2021 by Howard Ayers
I have used h&r in the past and it's pretty hassle free.
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May 2021 by Ashley Kruger
We love Janice Canby, our tax advisor.
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April 2021 by Donna Knott
Janice Canby is a great person to work with. I also really appreciate the envelope you send. I'm a terrible organizer and it helps me keep all of my tax stuff in one place.
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April 2021 by Betty Moore
Janice is friendly and professional. She has earned my trust and I plan to remain her client. She answers my questions and always exceeds my expectations.
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April 2021 by Steven Berry
Getting taxes done was great. That was 2 months ago and still being processed and no h&r does not have your back
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April 2021 by Avon Johnson
The quality of service provided.
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April 2021 by Pearline Ashlock
Everything was done smoothly and quickly
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April 2021 by Samuel Fayson
Good customer service
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March 2021 by Donald Futrell
i felt very comfortable in everything from start to finish
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March 2021 by Payton L.
I was offered tax filling for $69 dollars, plus an additional $40 dollars, but ended up paying $209 instead (plus the additional $40) so I still don't quite understand why that happened. They also asked beforehand who I preferred working with and a scheduled time that would work best for me. After conformation of my choices, the day of my appointment came around and they called saying I had to come in at a way later time and that I was getting stuck with someone else. I brought in my Emerald Card and after finishing up my taxes, I was told that my return would go to the card. A few days later, I had received a text saying my money was on my card but when I went to pay some bills, it was declined 5 times. I called the number on the back of my card and it said the money was there. So I had to make the drive all the way back to Tappahannock just to be told by a woman, named Janice Canby, that I was doing something wrong and that there was no way the money was sent out to me already. After looking it up and showing her that I was correct, it was rudely implied again that I was doing something wrong and that I didn't know how to use an ATM, which was and is VERY insulting. After asking her several times how they could fix it she just laughed and shrugged telling me, "Oh, well there's nothing I can do, you'll have to figure it out on your own." Overall, I have been filing at this establishment for the last 4 years in a row now, but after this encounter, I will NEVER be using H&R Block again. If you want to be looked down upon and treated like a child, then you should go see Janice. If you value your time and money, then I strongly suggest you go somewhere else. This whole experience has shown me that this is an awful branch and I would NOT recommend it to anyone. If I could give less than one star, I can assure you that I would.