TrueSafe Storage - Eastern Shore provides storage units and outdoor parking spaces in a secure, gated facility. The property features a keypad entry gate, regular lawn care, and surveillance cameras, offering a safe environment for belongings, work trucks, extra vehicles, boats, RVs, and campers. The facility includes standard drive-up units with rolling doors and a separate, climate-controlled section for temperature-sensitive items, enhancing security and protection. Customer service is highly regarded, with staff described as polite, patient, understanding, courteous, and compassionate. They efficiently solve problems, handle matters over the phone and online, and are accommodating during unexpected circumstances. While the on-site office may not always be staffed, the remote support is consistently praised as superior and easy to deal with. The units are generally clean, though being located in a wooded, fenced field means occasional spiders or cobwebs on exterior doors—a natural occurrence in the area. No issues with insects or rodents inside the units are noted. Overall, TrueSafe Storage is recognized for its secure, well-maintained facility and exceptional, empathetic customer service.
