Girasole

Most Recent Comments

• February 2024 by Trudy Saint-Vincent
  We were very much ignored by our server Jason and the hostess. Will not go back.
• February 2024 by THE REVIEWER
  I ate here a few weeks ago and I was extremely impressed. From outside it doesn't look so nice. It looks very old and add a date from outside. The inside is a nice atmosphere. The lasagna is the best I've had in my entire life exclamation mark I cannot wait to go back! The customer service was fantastic!
• February 2024 by Jacob Deese
  By far one of the best authentic Italian restaurants i've ever visited. From the recommended wine, the bountiful appetizers, to the amazing entree, I was not disappointed. The experience was one to remember and I look forward to the next opportunity to enjoy a meal from here again. Big thanks to the staff and Chefs who obviously take pride in this establishment!
• January 2024 by Eric
  I REALLY really didn’t want to believe the most recent reviews. But they are all spot on. The food was not good. No taste, no flavor. Their idea of fine dining is how little food they can put on your plate and how much they can charge you. The service was absolutely horrible as well. But don’t worry they will automatically tack on the 20% to your bill just in case you thought otherwise. But maybe the cocktails would make up for it? Nope- horrendous. The whole experience honestly felt like a scam. Will not go back till drastic changes are made.
• October 2023 by Mily Madrid
• September 2023 by Adam
  This place is great. Excellent food and service. I will be taking the trip again.
• September 2023 by abundant wellness acu
  best pasta and caesar salad i ever had in my life!! ?? (tiramisu - eh.. tasted like whipped cream, i'm particular.. no hard feelings, can't be the best at everything!)
• August 2023 by Amy Newell
  Our first visit tonight and unfortunately our last. We were really looking forward to eating at Girasole. First it took over an hour to get the meal. Server told us twice it would be out shortly. When it arrived I ordered the pasta with clams in white sauce. It was inedible. It tasted like they dropped the salt shaker in it, the pasta was not cooked and the clams had grit on them. When I told them I couldn’t eat it they offered to bring me something else but I didn’t want to wait another hour (we had already been sitting there 1 1/2 hours by then). They did offer to bring me a slice of bread but I declined all I wanted was water and to leave. Such a disappointment and we won’t be making the drive again. They didn’t charge for my meal so I guess that was a positive.
• August 2023 by Julia Guarini
  It's a red flag when owners give lengthy responses to negative reviews with excuses and blaming the bad experience on their guests. I've worked in the service industry and it's understood that not everyone will like your offerings but quality restaurants will take feedback as an opportunity to do better next time. Customer reviews are typically pretty honest, especially when it's coming from multiple different parties of guests.I was apart of setting up my sisters bachelorette weekend. Thisspot was picked and it was sad to see the lack of hospitality, effort, quality and responsibility. This group is very understanding and many have worked in the service industry. Had the restaurant been honest and taken responsibility it would have made the experience at least a bit less disappointing.I would highly consider dining elsewhere.
• August 2023 by Kaylin Means
  Editing to respond since I cannot respond to the review response.1. We absolutely had our credit card information taken for the reservation. Im not sure where that came from, but we didn’t refuse to leave a card. I’m not sure why we would’ve refused to give credit card when we were under the assumption this was a very high end restaurant. We left the card number for a 7:15 reservation which we arrived for at 7:21 after calling to let you know we were stuck in accident traffic at which pin the we found out there was no reservation in your system. So your timing and frustration there is inaccurate and disingenuous.2. As to the decor, that was simply a preference thing, but when we arrived to a dining room with only 3 other tables seated and were placed right up next to another table and then there was another table seated facing us in a very small space with the music very quiet, it made it feel very very small.3. As to the server, we sat down at 7:22 or so, the server dropped by a few minutes later to tell us he would be back to bring us water and bread after he put in another table’s dessert order. It was a full 10 minutes before we were even able to place a drink order. One person ordered a glass of wine which took 10-15 minutes to come out. When he had taken the drink order, we had also asked about the food allergies which he said he would ask in the kitchen about. He came back with the wine and had not yet asked about the food allergies so he went back AGAIN to check. Each of these waiting periods was very long and lead to why we were at the table for 39 minutes before you state that our order was placed at 7:59. As to his curiosity about our celebrations, he did not mention anything about the fact that we were there to celebrate a bride until we had already paid our bills and were ready to leave at which point he stood at the table and asked quite a few questions.4. Two of the three of us ordered entrees, two ordered multiple small plates, and one ordered off the specials menu which did not have any indication as to size or price. I just don’t want it to seem based on your response like we came in and ordered a bread basket and complained about not having enough food. The reality is $30 for 5 small pieces of ravioli better be some killer ravioli and it was not.5. For the check, I understand that the system makes it difficult to itemize as I have worked in restaurant service for many years. But we were told “the system does not allow for itemizing” but at the end, the story was changed in that he “had the time”. So it was not an issue of being able to but rather having the time. I would not have mentioned it if he had stated that it was difficult or if on busy nights (which it was not…) you have a policy not to split checks. That is a different issue. We were told “it is not possible” and then he did it anyway. As to the tips, each person made the choice for themselves what they felt the evening had been worth in service and experience and I cannot speak for everyone.Overall, this response making your customers out to be the bad guy is another unfortunate disappointment and adds to reasons I would not recommend the restaurant.Original review:We came here for a bachelorette dinner and we were wholly underwhelmed. To start, they lost our reservation after requiring a credit card to save the table which just felt confusing and ridiculous. The atmosphere outside was beautiful, but inside it was dated and cramped. Food came out in tiny portions ($30 for 5 pieces of Ravioli??) with poor seasoning a not well-cooked. The service was enormously slow, and while our server was friendly, he was not knowledgeable about offerings and probably spent a total of 5 minutes near our table in the two hours it took to eat our little bits of food. After being told they’re system could not split checks early in the night, he “had the time” to split checks after all which was just a weird and disingenuous reversal. Overall, not a recommend—especially if you’re hoping to celebrate a big event here with high expectations.Dietary restrictions:
• August 2023 by Abbott Fletcher
  Susan’s 80th birthday, celebrated in style. She was very happy. It is a lovely eatery.
• August 2023 by CeCelia Guarini
  I know what you're thinking,"Oh no, another 1 star review disgruntled Karen."Let me reassure you, I wanted to like Girasole! My Italian heritage however was greatly disgraced by my meal I experienced there over the weekend.After taking some time to think back on the experience, Girasole barely even deserves the 1 star Google requires you to give. If they do not make significant changes to the way they are running their restaurant, they will not be in business much longer.Their wait staff needs to be entirely retrained, their cook needs to rediscover where the spice drawer is, and someone needs to teach them what it means to set an atmosphere. DO NOT get sucked in by their claim to local ingredients they slapped on their website. Even if it is true, the lack of knowledge on how to prepare them means the quality of the ingredient doesn't even matter.Field and Main Restaurant is a much better alternative until Girasole can pull themselves together.
• July 2023 by Robert Blake
  Beautiful patio. Slow service. Escargot was good; beet salad was mediocre at best. Pasta dish was good; fish was well prepared but accompanying potatoes and vegetables were cold and soggy and there were very few of them--in fact all the portions were rather small, especially considering the price. Dessert was ok. Will try some of the other restaurants in this price range in the area before going back here. Also fairly close to the train tracks and had a "My Cousin Vinny" experience with a loud freight train passing by during the meal.
• July 2023 by Anise P
  This place has ambiance, but the food is aweful and it's waaaay overpriced. I had the lobster pasta and it was undercooked (not al-dente) just undercooked, and had an overpowering fish flavor. The lobster flavor was ruined. The steak tasted old and wasn't fresh nor was it the size promised and even the branzino was mediocre at best. We paid $200 for 1 tiny appetizer and 3 main courses. So not worth it and very disappointing.
• May 2023 by Keenan Bentley
  Called on Saturday, April 29th to make a reservation for Sunday, April 30th, and who ever answered the phone was extremely short/rude…. “You’re gonna have to call back around 8 o’clock tonight, because we are extremely busy - we have a wedding party here right now”, and then hung up on me. Never been to the restaurant, but just from that experience, I don’t think I’m missing anything.