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January 2024 by Zachary Franklin
Orlando was a great salesman. The process was easy to buy and I’m happy with the camper. However, the add-on that I got for solar that cost ~$700 was them drilling a hole, putting a plug for solar in with two wires about 6” long that were not attached to anything, and sealing it up with silicone. $700 for that… that was not what was explained to me beforehand, otherwise I would not have agreed to spend ~$700 for them to drill a hole and put a plug in that’s not even attached to the battery. I was offered ~$150 refund or a gift card… I think that situation speaks for itself about the integrity of management here.
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December 2023 by Stephanie Loveland
We stopped in in the early summer but unfortunately didn't find a rig that fit out needs. The sales team was super friendly, and tried their hardest to make it work for us. I give them a 10/10.Emma in the service department is a delight to work with. She is helping us with something where the original location where we ended up buying our camper was less than helpful. We will be sticking with this location for all of our service department needs.
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December 2023 by Jill Wainner
We had a great experience here with our trailer purchase! Chris was very knowledgeable and helpful without being pushy. He walked us through the whole process, answering any questions or concerns from start to finish. Martin made finance/ paperwork go very smoothly. We found just what we'd been looking for and are very happy overall!
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November 2023 by Dallas Leamon
Go see Devin at Camping World. He was fantastic. We told him what our price range was, he showed us only RV’s that were within our price range and didn’t try to upsell us with something outside of that range. He was kind and knowledgeable about the units that he showed us and is definitely not your “typical salesman”. Gavin and Jeff were also great to work with during the financing process. If you’re in the market for a new or used RV or travel trailer, I would definitely recommend you go see Devin at Camping World!!!
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November 2023 by William M
Service is horrible. Purchase a 2024 Thor Compass . 3 months later and still can’t get warranty items repaired. They made two appointments with me which I kept and still nothing was done. The second appointment they told me they need two full days to fix electrical system left the RV with them for two weeks and again they didn’t fix anything. Ask service manager was told she unavailable then I ask for general manager was told he on vacation. Good luck with this company. Once u make your purchase and they have your money, your kick to the curb
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November 2023 by Isaac W.
I had a great experience here. I am just in the market for an RV, wanting to look at some and do research for a a few months before I buy one. Devin Robinson was extremely helpful and knowledgable. He was willing to take the time to just talk and answer questions and show me some RVs without making me feel pressured to make a purchase. I will be coming back!
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November 2023 by Luiz Costa
We came in to camping world today so my in-laws could take a look at some motor homes. Orlando was the sales rep that showed us around. We sat down prior and I told him we were here just to look around. No purchases were being made today.Orlando was the kindest sales rep I’ve ever met. Even knowing that we weren’t going to purchase anything he still took us around and showed us what we wanted to see. He gave us our space to look and still kept an ear out and answered questions before we even had a chance to think of them. Superb customer service, patient and extremely knowledgeable. He was so good we thought of buying even though we were just looking. When we get ready to buy we know where we will go.
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November 2023 by Molly McNear
They'll hustle you, provide terrible customer service and provide TERRIBLE repair jobs. I don't know who's leaving these great reviews, because this place is a sham, and if I could leave ZERO stars I most certainly would. Backstory: We were quoted online for our camper at this place for $45k after buying our camper that we realized was just too large and difficult for my husband to tow. When we got there and they evaluated the 3 month old camper that had cosmetic issues with an easy fix, minimal cost repair under, they said the person quoting us made a mistake. This Camping World stole our money and told us the camper we traded in that was just a few months old was worth only $28k, told us it had problems that would cost them at least $10K to fix and that they wouldn't get much of an investment on, well, I argued the camper was only used a few times and that the issues with it were minimal, they turned around and sold it for $55k and to boot the camper they sold us they said was a much better investment, we turned in 44 times for issues with it, and each time they held the camper for weeks and even months at a time saying the parts they needed weren't in. And to boot, they went from being nice to snarky and rude with us when we attempted to haggle for sale price. We kick ourselves everyday for this because we were the classic example of being taken advantage of for not knowing enough as consumers. That is our part, but I strongly advise whomever is thinking of doing business with this location to please reconsider as it would only hurt you if you did. Business with them. Terrible terrible terrible and shame on these guys. Run for the hills. The camper we now are left with was NOT an investment and this franchise caused many problems for us and we wish we had the previous camper back. I've done business with 2 other Camping Worlds and they were great, NOT these people who fulfill the stereotypical "car salesman" transaction. Never again.
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November 2023 by Michael Strausser
We bought a travel trailer from Michelle and it was a great experience, we just went to look at a specific floor plan that day and weren't expecting to buy. Michelle was super easy to work with and not a high pressure type salesperson which led us to start doing paperwork that day and buying. This was a refreshing experience consider that last camper we bought at a different dealer we couldn't even leave when we wanted to because of the sales team. We will be using camping world Thornburg and Michelle for all of our future purchases.
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November 2023 by Ivory Edmondson
We came in and worked with James. He was absolutely the best. All the times we visiting camping work for our camper needs James was always there, friendly and willing to help. So now that we are in the market for a new camper, the first think I said was “where is my friend”! I’m so glad he was available and willing to help. James took his time and answered all my questions and took his time to point out the differences In certain campers. Before we even left the building, I just randomly listed some things that I would like and the budget, and James listened and showed me so many options based on things that I mention throughout our discussion. James was patient, kind and knowledgeable. I appreciate that.
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November 2023 by Pleasants William
My wife and I are just getting into camping. Not sure of all the options, we needed to look at different trailers. Eric over at camping world in Thornburg was great . Eric took the time to listen and was very knowledgeable of what we were looking at. When the time comes to make a decision Eric will definitely be our go to person. Thank you for being patient with us . Bill and Phyllis
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October 2023 by Fran C.
We went to look at Motorhomes & you have to give personal info just to look at one! In the end it was a waste of time. They have a bunch of Thor products, which is a horrible company. To make matters worse their philosophy and terms, according to our Salesman," are that you must FIRST purchase the Motorhome, or travel trailer, then take it home, or travel with it, & YOU have to MAKE A LIST of all of the REPAIRS & CONCERNS you have with "Said RV's," what a crock of baloney, this is a TRAVESTY. So you take it on a trip and the generator doesn't work, or you can't get the water to turn on, etc... great vacation. So technically for any of your purchases you should take a certified technician, to inspect the MH, before you BUY IT, we would.
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October 2023 by Michael A.
Negative from the start. Requires scanning of government ID to let you even meet a person. Requires person to sit down with you to take down all your personal info before you can even look around. I could pay cash for one. There is no need waste time at desk to discuss finance before you have even seen a single van.
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October 2023 by Dan H.
This place is a joke, once you buy they will lie about any service or warrenty issues you have. Bought new camper July 2023 and it been in the shop for 2 month now and still not fixed. Lied about submitting warrenty paperwork, there GM Lutz will not talk to me, corporate is just as bad. I spent alot of money on a new camper only to be lied to by Stacy and Emma. When you speak with them they can't even keep their lies straight. What a disappointment, If you really want to buy a camper read all reviews first. This is the worst customer service I have ever seen and this place should not be in business. I have contacted BBB and seeking legal advise.
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October 2023 by Molly M.
understand how stressful and frustrating this experience must have been for you. We apologize for any miscommunication regarding the registration process and for the issues with your camper. We appreciate your feedback and would like to assist you further. Please don't hesitate to contact our customer service team at 866-232-8990 so we can work towards resolving these issues and ensuring your satisfaction.DealerRaterdealerrater.com ' dealerCamping World of Fredericksburg - Recreational Vehicles, Service CenterCamping World of Fredericksburg. N/A. 179 Reviews. 6101 Mallard Road, Thornburg, Virginia 22565. Directions Directions. Sales: (888) 477-3236. Call (888) 477- ...Facebookm.facebook.com ' camping...Camping World | Thornburg VACamping World, Thornburg, Virginia. 6630 likes · 3 talking about this · 1407 were here. Focusing on value, convenience, and customer care allows you to...1.0(1)People also askIs Camping World a trusted website?What company owns Camping World?Is Camping World a real company?Where is corporate headquarters for Camping World?FeedbackBirdeyereviews.birdeye.com ' cam...Camping World of Fredericksburg Reviews, RV Dealers in Thornburg, VACamping World of Fredericksburg has a 4.3 star rating with 1,844 reviews. When is Camping World of Fredericksburg open? Camping World of Fredericksburg is open ...RVInsider.comrvinsider.com ' Camp...Camping World RV - Thornburg, Virginia Reviews on RV InsiderAs the largest RV dealer in the nation, we offer our customers the best value on the widest selection of campers and motorhomes. We're your one-stop shop for ...Camping Worldrv.campingworld.com ' fre...Camping World of Fredericksburg | New & Used RV DealersCamping World Thornburg, VA is located off of exit 118 on I-95 about 16 miles south of downtown Fredericksburg. We have a large collection of new and used ...Indeedindeed.com ' cmp ' re...Working at Camping World in Thornburg, VA: Employee ReviewsReviews from Camping World employees about Camping World culture, salaries, benefits, work-life balance, management, job security, and more.2.8(1,842)Better Business Bureaubbb.org ' rv-dealersGander RV | Better Business Bureau® ProfileThis organization is not BBB accredited. RV Dealers in Thornburg, VA. See BBB rating, reviews, complaints, & more ... Camping World-Gander RV ...Reseller Ratingsresellerratings.com ' ...Camping World Reviews | 77 Reviews of Campingworld.com77 reviews for Camping World, rated 1.00 stars. Read real customer ratings and reviews or write your own. Share your voice on ResellerRatings.com.Pros and cons: Turnover is high Technicians are not trained Waste of your money and time View full listBetter Business Bureaubbb.org ' rv-dealersCamping World | Better Business Bureau® ProfileThis organization is not BBB accredited. RV Dealers in Manassas, VA. See BBB rating, reviews, complaints, & more.Often searched togetherCamping world thornburg reviews yelpCamping World Thornburg, VA6101 mallard rd, thornburg, va 22565Camping World near meFredericksburg campersCampers for sale near Fredericksburg, VAMolly McNear1 reviewjust nowNEWThey'll hustle you, provide terrible customer service and provide TERRIBLE repair jobs. I don't know who's leaving these great reviews, because this place is a sham, and if I could leave ZERO stars I most certainly would. Backstory: We were quoted online for our camper at this place for $45k after buying our camper that we realized was just too large and difficult for my husband to tow. When we got there and they evaluated the 3 month old camper that had cosmetic issues with an easy fix, minimal cost repair under, they said the person quoting us made a mistake. This Camping World stole our money and told us the camper we traded in that was just a few months old was worth only $28k, told us it had problems that would cost them at least $10K to fix and that they wouldn't get much of an investment on, well, I argued the camper was only used a few times and that the issues with it were minimal,