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October 2023 by Heather C
Just a great car guy!
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February 2023 by Tyler Hazelwood
Called to get my truck fixed and told me it was a waste of his time
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December 2022 by George Parker
Jack Jenkins, the Car Doctor, is highly skilled and completely trustworthy. I recommend him with great enthusiasm.
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October 2022 by Holly Rybak
Thumbs up
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March 2022 by Amanda Thompson
I was stranded on the side of 64 with a broken belt. I called and he said he would gladly help me and even recommend a tow truck. Wilson’s towing. The tow truck showed up in 10 min, I was at the shop in 7min and he immediately got my car in replaced the belt and got me back on my way. I can’t recommend him enough, amazing service.
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May 2021 by Troy
The place to go where you can trust the service
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November 2020 by Ace Tech
Always helpful service from Jack and Duane. The Car Doctor has always given me the best pricing and terrific service. Rain, Snow, or Sunshine they are there for you! Thank you Car Doctor team!
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May 2020 by Chris K.
My son's car needed a transmission it was a 2007 Honda Accord. I knew through talking to Jack that His experience was extensive.I also could sense that in this day and age of mediocrity that he was a man that stood behind his work.That the quality of work is how he built and sustained his reputation.My finances were very tight and a used transmission was needed, because new or rebuilt were out of my price range.He found me a quality used transmission and literally the car runs better than it ever has. He made it work with my finances.Also as everyone knows it is really hard to find a mechanic you can trust these days and when you do, you stick with him.Which exactly what I will do! You can't Google experience and the years and knowledge he has under his belt make me want to go nowhere else.
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November 2019 by David Felkins
Jack knows Honda's
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July 2019 by Michael Tapavica
Fair pricing and complete trust in his professionalism and courtesy !!!
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June 2019 by Daniel Remler
Jack is the best person in Williamsburg for anything and everything Honda. He's a Honda expert and has saved me countless dollars by finding more economical solutions that the dealer would never even look for. I can't say enough good things about him.
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April 2019 by Corey M.
The doctor did an incredible job with the wheel alignment on my 2008 Audi A3 just drove to Florida and back through Atlanta and I just performed really really well on the highway highly recommend him
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April 2018 by MOTiiVHATE
Jack doesn't stand behind his repairs, it's that simple. I would sincerely suggest avoiding this repair facility and taking your business to a reputable shop or mechanic in Williamsburg with lower labor rates and who offer warranties on their work. Response to owner: We both know it's unacceptable for a crank and cam seal to fail in less than 10K miles, which your shop replaced. The warranty time had not expired, you offer a 2 year/24,000 mile warranty, right? Why lie? It has only been one year, and about 10k miles. You should certainly cover work performed by your shop, or at least explicitly state that it's non transferable on your website instead of touting a 2 year 24,000 mile warranty (which you sneakily deleted from your website). You ripped your long time customers for nearly $400 for two $8 seals, and gave me attitude on the phone when I inquired about your warranty. Your long time customers kept all those receipts from your shop, had nothing but good things to say about you and assured us that you'd take care of any problems we might have. Had you not been so rude from the start, we probably could have worked something out. I was looking for you to make it right - your work was faulty, you offer a warranty. You were rude so I declined when you offered to look at it. My review above is an honest experience with your business.
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June 2017 by Karen Williams
I usually do not write reviews but I felt compelled to write this one! I was having a stalling problem with my 2013 Honda Pilot so I took it where I have always gone the local dealer after keeping my car for 3 days I was told I needed a new computer at the cost of around $1500.00 dollars, after talking to my husband he recommended that I call Jack at the Car Doctor where he gets his Corvette serviced. I decided to call and get a second opinion so I dropped off my vehicle that evening and to my surprise by late morning the next day Jack called to inform me that he had found that some part of my wiring at the engine had been chewed probably by a mouse and the cost to repair was around $300.00 dollars and would be ready that afternoon ... needless to say I was shocked at the difference, Jack also texted me photos of the chewed wiring for me to see. I was so surprised I might add and told them to complete the repairs. I have had my car for over two weeks now and it is perfect. Jack is a TRUE Professional and I will tell all my friends and for my self I know where to go in the future and I am glad I finally took my husbands advice.
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April 2016 by Creepy Steve
My car broke down on a Friday.... 400 miles away from home. I called all the garages in the area. He was the only one that was able to see me. Got me going after just an hour of labor. I'm very grateful. If you live in his area, give this guy your business!
