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November 2023 by Brian B
I've been coming here for years but today, well was less than desirable. I showed up around 20 min before they opened at 8 and sat in the I section lane. I was the first in line. The first person arrived around 755 with all the other mechanics arriving right at 8 or a few min after. They then had to pull cars out, pull the tire racks out, etc. Some other cars showed up after me and they were pulled in before mine to the inspection lane. First off, if you open at 8 then maybe your staff needs to arrive at 730, not at 8 or there after. Well was has been a decent place for years has now lost a customer. The sad part about this review is that this business probably doesn't care and that's fine. Thank you for your years of service but I will not be back.Update: I did not leave before 8 am when you all opened. The time set on your cameras may not be correct.
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October 2023 by Michael Ransom
First experience I had a transmission code on a 2016 Nissan Altima. Called them I think (John) let him know I had a after market warranty. They told me bring it in I believe on a Thursday. If you have ever dealt with a warranty company they don't approve to many claims if the shop isn't precise and detailed. Everyday he called to give me an update. It turned out the transmission needed a throttle body. They handled everything with the warranty company and had the car ready on Saturday. When I picked it up I noticed it needed inspection and they took care of that as well. All around great experience. I will not take my cars anywhere else from now on. Great service,very knowledgeable staff,great prices and fast turn around.
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September 2023 by BloodyBullets 23
I’ve took my truck and my jeep here these boys get the job done. They are brutally honest and do amazing work. If you’re looking for somewhere to bring your vehicle, bring it to quantico tire. These dudes care and are not in the business of ripping you off. 10/10
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September 2023 by Susan James
I needed to have my annual vehicle inspection completed and my friend recommended Quantico Tire and Auto Care. The staff were AMAZING!!! This place has wonderful customer service and they take the time to make sure you understand everything. I didn’t have long to wait and the waiting area was very clean. I would give them more stars if I could. 10/10 I will definitely go back!
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September 2023 by Rodney Williams
Put it in for a tuneup found out there were a couple things that needed to be fixed in an out. Great service will be going back when I need some thing else done for sure.?✌️? dodgeVan??Services: Auto engine diagnostic
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August 2023 by Tim Marriner
Great and quick service when I replaced 4 tires. Even when they had a small line at the front desk, a manager came out and apologized for the wait and explained an accident caused a delay with some folks getting to work. Prices were fair. I'll be going back for sure.
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August 2023 by Jennifer C.
Excellent customer service, poor diagnostic and repair skills. We went for an alignment issue. After repacking a bearing then attempting an alignment, we learned we also needed tie rods, so we replaced those and $1600 and two days later we left with the exact same alignment/pulling issue we came with. Before going, I asked if they are certified mechanics (no licenses were displayed up front)--they said yes. I asked if they do truck and van repair- also yes. I think they tried but did not have the knowledge/skills to address our alignment issue. They are fine for inspections, oil change and perhaps routine maintenance, but I cannot recommend otherwise.
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July 2023 by Ali S
They are our go to place for everything vehicle related. From oil changes to state inspection. Clean, welcoming customer waiting area. Knowledgable teachnicians. Fast service. Fair prices.
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July 2023 by Eleanor Gibbons
This was place was quite amazing! I took my car here, from out of state, out of necessity and was pleasantly surprised! They were sooo thorough with the initial inspection (to thorough cause now i know how bad my car is ?) but they got the job done quick. and We’re extremely kind and detailed through the whole thing.
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July 2023 by Philip Wilson (Vincent Phillips)
I blew a tire on the side of the road driving home, I managed to pull off and get my car to their shops lot at 2am. Left my keys and the next day I was able to go back and pick up my car in perfect condition. Super friendly workers and fair pricingService: Tires
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July 2023 by Paul Krumholz
They took it upon themselves to inspect my entire vehicle and determined that I need all my tires replaced. One of my tires is only one month old. These people are dishonest! I would not recommend them.Service: Oil change
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July 2023 by Mohammed Alrubaye
This an update of my last review. Good and personable customer service, competitive prices and realistic recommendations. Will continue to use this shop for all my car needs.
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June 2023 by Shannon Kimba
I always take my car to dealership but decided against it because of how long the process has taken lately. Decided to try this place because I pass it everyday, I came in for an Inspection, emissions and oil change.They were Quick, efficient and personable from start to finish. It was easy to make an appointment they provided me with realistic expectations on when to expect my car back. They were transparent about pricing and recommendations! They exceeded my expectations! I will def be back!
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May 2023 by Sherri Moore
Took me long enough to right this review! Lol. I cannot rate this company high enough. Their service, professionalism and work are all outstanding! They made a stressful situation better because they truly place high value on customer care. I broke down over a holiday weekend (New Year's Eve eve) making my way home from spending the holidays with family. I am from GA and was heading home from PA and was beyond stressed. Caesar and his crew were so thoughtful and caring. They helped me get a rental, drove me there to pick it up and waited for me so I could follow them back. They were so patient and I cannot think them enough. They were reasonable in cost and didn't over charge me. Again...many thanks to them. If you ever find yourself in a similar situation I highly recommend them.
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May 2023 by Ashleigh Baxter
10/10 recommend this shop. I was buying a car and took it there to get all checked out beforehand and they were amazing. Cesar and Danny hooked me up!! They were respectful, quick, and so very kind. They explained everything to me and made sure i knew what they were talking about. Seriously GO HERE IF YOU NEED A SHOP!!Service: Auto emissions testing
