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November 2023 by Gene Meier
Giselle the general manager is awesome. She (as well as Roger the assistant manager)goes above and beyond to assist tenants. I will only us Triangle Self Storage with the amazing customer service they give.. wish I could have gave a 12 star rating!!
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November 2023 by joann barlow
Love Triangle self storage, the front office staff is extremely friendly and helpful. Highly recommend using Triangle self storage for self storage needs
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June 2023 by Rae Raequisha
Our code ALLOWS goes out of the system!! I’m currently stuck stuck inside the gate with nobody answering phone calls!!!! HELP!!!
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April 2023 by tibrin tibrin
My experience here was positive , friendly service , good rates , clean place . Well located off hwy 95. Thank
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April 2023 by Yvonne M.
Every time anyone goes there on weekend (Saturdays) there is no one there to speak to. Even though one can be told that they Will be there at a certain time, No one shows up ( not even as a replacement). I was schedule for a move in date of April 1st. I was told that a certain person would be there for the keys to my storage unit. Seven people were hired by me to get everything completed before 3 pm. It was raining heavily on this day. My hired help was there before 9 am. I was there a little after 9;30 am. No one came to the office to assist me or the other Five existing customers that were waiting. Someone who worked for that company was called for further assistance. He was told that the person working had to go and pick up supplies and that the wait was about 15 minutes. We all waited an Extra 30 minutes and still no show. I ended with a bill, a U haul truck that I had to turn in and furniture that was locked away. I had nothing to access the storage unit and no one who apparently cared. Really! This is bad for business and you at Triangle Storage Plus need to be more considerate of Customers Satisfaction.I need to be at least compensated for my Time and Money that was a Total Waste! I'm one of the Few who will not be returning for further services of your business
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November 2022 by Mandy Blake
The woman at the front desk was super awesome, unit was nice and clean, and the place doesn't give you the creepy vibes like some others do. Glad I chose the right place! ?
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October 2022 by Sammy foster
Tyonna was a breath of fresh air in this post pandemic service area. She was professional, knowledgeable and friendly. Highly recommend this storage facility for all your needs.
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September 2022 by Michael Wilkins
I was at the Triangle site this week and noticed the gate was not working. Interesting that this location is once again raising rates for their storage but cannot seem to fix their gate that might keep people and vehicles from coming on the property. This gate has been broken for weeks according to the manager. The response from the Manager at the location said they were working on fixing the gate with no date given for when it would be repaired.
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July 2022 by Leigha Hammons
Impossible to get ahold of anyone inside on the phone. Also rates increasing drastically was a bit ridiculous.
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February 2022 by Kevin Nunya
I was at the Triangle site this week and noticed the gate was not working. Interesting that this location is once again raising rates for their storage but cannot seem to fix their gate that might keep people and vehicles from coming on the property. This gate has been broken for weeks according to the manager. The response from the Manager at the location said they were working on fixing the gate with no date given for when it would be repaired.
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February 2022 by Jon Jegglie
Great experience with Triangle Self Storage. The facility was conveniently located for me, very secure, billing was accurate and professional and if you can find ANY business in NE Virginia with a more helpful, friendly employee than Tiona, I challenge you to name it.
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February 2022 by Michael Simmons
It's very nice storage space. The customer service is the real plus here. Awesome
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December 2021 by monika garay molina
Very nice management employees, easy to get the unit and the time you need. They are remodeling some units and looks good, options for storage cars, work trucks, etc not just an unit for furniture. Easy access to route 1. Great experience
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December 2021 by love inna bag
I love the new staff here! Tiona was so sweet & didn't make me feel bad about asking questions, I cant read that well so she was a big help. Hope to see more like her in the future!!
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December 2021 by alasja diaz
I walked in today to ask some questions about a unit and Tiona was super helpful and kind! She greeted me as soon as I entered and made sure I got the information I needed. Very positive attitude. Keep up the great work!
