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June 2023 by Catherine Wilson
Grateful ? for their support and services at the time of renting a truck for moving my personal belongings….?????
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March 2023 by Wanda Randall
Auto Mechanic is also located here
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September 2022 by A Manzur
Unfriendly staff. Pickup without dealing employee or you will be disappointed
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September 2022 by L N
They s also offer state inspections and emissions!
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August 2022 by Sam & Britli Airtight
DO NOT RENT.... MISSED A FAMILY MEMBERS FUNERAL. WORST LOCATION IN THE AREA. We scheduled a MONTH IN ADVANCE. We were promised pick up in Manassas. On pick up day we were told to go to a location outside of MANASSAS. 30 minutes away. We were upset but had no other options. When we arrived we were told they didnt have our uhual trailer there aswell. So two locations and no uhual. After complaining for an hr...we were promised 50 back for incorrect location and said 100.00 to drive. 1 hr to next location. In tears we agreed knowing the funeral was the next day. We waited almost an hr for them to send pick up adress via email. Noone did so we started to drive in the direction and called traffic control amd begges them to let us no location. It was now noon and our pick up was at 7am. Finally we got the adress, when we areived the installation appoitment for hich did not transfer over, so we had to go back to hernandon location the mext morning and then back to the two hour location to pick up we left 1 day and half late and had to be out of our place the next day, so uhual made us homeless beghing our lamdlord to give us a few more hours. I have not recieved 50 refund and the discount they promised was a sham. The location we picked up from had identical rates as the discount. I plan to take legal action. Ive been emailing and calling for two weeks. Manger even put me on hold and never came back to the phone.Good luck do not use this place
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June 2022 by Kurt Goodwine
Neat concept but a LOT of steps! It is extremely convenient to be able to pick up the vehicle 24/7, though.
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October 2021 by Antonio Garcia
The lady whom picked up the phone was EXTREMELY DISRESPECTFUL, and couldn’t help or should I say REFUSED TO HELP. I will definitely not be using them she hung up on me 2 times.
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September 2021 by Joshua Cabrera
The lady that answered the phone was very unprofessional, hung up on me within the first 30secs then proceeded to ignore my calls, until I called for a different number. I rather drive the next 10 miles south to the next U-haul place.
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September 2021 by Ollie Harmon
Great Customer Service and Staff
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May 2021 by Ya'akov Yisrael
Come to location on Saturdays and Sundays for some of the best bbq in the area. You'll see the food truck with a large marine corps flag at the corner
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February 2021 by Rodney
Ms. Barnes and her son was more than helpful made me feel very pleased with my experience. Thank you
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November 2020 by T F
Friendly, fast, easy pick up at this location.3rd time I have used this location. Picked up from here but dropped of in PA where I had a problem. Review for drop off in PA....Since it looks like my first review didn't post I am so upset I will write it again! This place was horrible. I rented a one way from VA to PA and the total was $171. I was charged for an additional day at 11am when I dropped keys off in box at 9:30am before they opened. I was also charged for dropping them in the box and not doing mobile check in. When we spoke to the manager there was "Nothing she could do". She told us to call Uhaul even though she was a rep of UHaul. So we were charged $300 total and they got a full tank of gas from us. They even rented the same truck out the same day we were charged the additional day. I am loyal to UHaul and always use them for every move or craigslist/ offerup purchase, but I will never use them again. Save your money... don't let them scam you...go to budget or penske instead. I was even told Home depot has truck rentals now. Go anywhere but here! Manager can't help you anyway...she will just tell you to call UHaul for the money she scammed you out of.
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October 2020 by Bigdad D
Friendly staff. Jason is great! Very fast repairs and fair prices.
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July 2020 by Mark Lee
If you have any other option than Uhaul-go with the other option. The online account set up didn’t work so I cannot do the mobile check in and out. The chat line never and I mean never has a rep. I never got a person on the phone calling uhaul. I emailed uhaul two days ago and they never responded.
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July 2020 by Juan Pillot
Come to location on Saturdays and Sundays for some of the best bbq in the area. You'll see the food truck with a large marine corps flag at the corner
