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October 2025 by Wanda
Jennifer and Kim give the Best Pedicure ever.👍💅
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August 2025 by Patricia Magee
I was shocked to learn Five Diamonds was sold. My first experience under the new owner was a disaster. I will not go back or recommend anyone to go there. My manicure was a mess. The polish was put on very thick so I had to sit with a fan blowing for over an hour. It was still tacky when the manager said it was fine. It smudged when I put my seat belt on so I went back to show them. The owner and technician were speaking a different language in front of me. I told them they were rude. I said I wanted a refund, which they gave me, but the technician came over with polish remover and took off all the polish while I was standing there. What a waste of over two hours there. The owners daughter started my manicure and created several hang nails before she left for someone else to put on the polish. They don’t know what they’re doing there.
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August 2025 by sutton
Waste of money, don’t even bother
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July 2025 by GG
New owners are awful. Do NOT go here!
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July 2025 by Kelly Mitchell
I was able to find Emily and Tonya (sp?) at Lisa's new shop on Merriman Road off Electric. I was blown away by the lack of professionalism and immediate cancelation of appointments that Emily had already booked at 5 Diamonds. They immediately shut down their access to their clientele that the girls had spent 10 years building up. I loved the closeness to our house but will drive the distance to the new shop. I noticed near the end of June how Emily and Kendra were being treated by the new owners. Tonya (sp?) wasn't there that night.
I've spent 3 years with this group of ladies. They are like family and it doesn't matter what is going in their personal lives they were always courteous. This new set of owners has a lot to learn about customer service.
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July 2025 by Annette Artis
Will never go back was a waste of money. There 6 hours just to get nails and feet done. And feet wasn't done to my approval. This place is just taking people's money!
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June 2025 by Shawn Spears
Kendra is very sweet, personable & did an awesome job with my mani & pedi!
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May 2025 by Tammy Rockvam
Kendra was amazing! She took such great time & care with my nails & made sure I left with a perfect mani!
I love that I can book my appointment online too.
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June 2024 by Michele C.
I love Five Diamond Nails! I have had Lisa, Emily & Tonya provide me with manicures, pedicures, gel nails, dip, hard gel and eye brow waxing, all are exceptional & provide what YOU request! They're located near the end of a plaza, next to a Food Lion, Dollar General, a vape/tobacco shop, Papa John's & a Chinese restaurant so it really serves as a 1 stop shop for me. The salon takes reservations only so walk-in service is not recommended since they are not available to accept them most of the time. This makes them an extremely special salon in that regard because they won't take a walk in & chance not being available at the start of someone's reserved appointment. That alone in the industry is phenomenal! The salon itself is beautiful, always clean, layed out very well for the services & amenities offered and includes a restroom for client use only. Next time you need a skilled & professional cosmetic job, go check them out.
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June 2024 by Ann Bosche
Everyone is professional and friendly. Great experience!
Stylist: Kendra is GREAT!
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June 2024 by Holly Hodge
Never again. Walt ( I think that’s his name) and some lady who never spoke did my daughter and I pedicure and manicure. They cut cuticles dry and was never asked what kind of pedicure we wanted. Nothing was done on my heels which are dry and cracked. They piled polish on top of polish. I used to come here all the time but apparently there isn’t a standard of service. Just awful.
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May 2024 by Heather Wise
Best nail salon in Roanoke!!
I’ve been coming here for 2+ years and always get excellent service!
Tania is the best nail tech I’ve ever had. She goes above and beyond and takes pride in her work!
Highly recommend visiting 5 Diamond Nails!
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April 2024 by Wendy Gallo
Emily gave me a fantastic pedicure. My feet needed a lot of work and she spent 75 minutes on them. She was gentle & thorough and is very friendly. I felt so good when I left!
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April 2024 by MIA “Steel Magnolia”
I have been getting my gel pedicures here for over a year and always have gotten great service. My nails look great and I’ve never had any issues. Emily is very patient, never rushes the pedicure and is a joy to be around. Thank you!
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April 2024 by simply awesoesauce
Emily does an amazing job! I will never go anywhere else. She remembers what I like without having to tell her. She always confirms and it's nice to know she pays attention. I love talking with her and everyone else. I have never had a bad experience and I highly recommend them!
