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March 2024 by chris kelley
Great post office. I have been in several times and have never had a problem.
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January 2024 by Charles Ruffner
Hiring, but can't due to laggy website
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December 2023 by D P Gasket
We signed up for change of address in July 2023. And mail still is being delivered to my previous address in troutville as of 12/2023.
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November 2023 by Sarah
This place is great! Stacy helped me with my outrageous request of shipping nearly 50 priority mail boxes all while continuing to help other customers. The process was smoother than I ever imagined it would be and I’m so glad I went here for this task!
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November 2023 by Phabeanna Lawson
The staff at this location are so kind and helpful. Thank you for being so easy to work with.
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July 2023 by brian brock
This post office is terrible. I really think they just drive by random mailboxes and throw other peoples mail in them. Three times in the last month they have lost mail of mine that was time sensitive.
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May 2023 by Megan T
If I could post 0 stars, I would. There’s a reason this place is rated so low. Went to pick up an Amazon package they wouldn’t deliver and claimed it was a two person drop off. That’s fine, even though the package was small and weighed next to nothing. The problem lies with the worker, Missie, as she is nice in the beginning but quickly turns rude at the slightest inconvenience for her. Talked to her over the phone in the morning and caught an idea of her attitude and also when I went to pick up. Not good customer service.
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April 2022 by Kevin
Mail carrier almost ran over a child playing in thier own yard. Packages are thrown out of the vehicle on the ground. Complaints and concerns are completely ignored.
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February 2022 by Cody Myers
Would be nice if the number actually called the post office and not a stupid automated listing.
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November 2021 by Kim Garrison
Rudeness and incompetency are the watchwords at this post office. Post Master is dismissive when concerns are voiced, even when the felony of a hateful neighbor opening my mail because they delivered it to him TWICE is brought to her attention. Apparently, they hire carriers that cannot read. So glad to be leaving this ridiculously stupid county soon.
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February 2021 by James R. Frazier
It’s Saturday 6:00p.m getting dark, snowstorm expected, just happen to be by front window and notice there is a mail vehicle at the mailboxes and when they pull away there appears to be a box at the foot of the mailbox, REALLY! Why would they do this, mail service for the day has already been done and if we hadn’t been by the window we would not have discovered this perhaps until Monday. It’s bad enough that it took 6 weeks in December for some of our mail to be delivered, one of those being a payment, which was counted as late, thank you post office! What is happening to the postal system!!!!!!
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February 2020 by Nickie Morris
Would be AMAZING to call the post office and speak to a person instead of a universal automated extended bunch of mess.
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April 2019 by Mary Walrond
Wondeful friendly faces and smiles, they enjoy their jobs and location where they work. Management of location is excellent, always in top form, never miss any potential problem areas. Love my local post office and their staff.
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June 2018 by Staci Bryant
I love this USPS location! Family feel even supplies for the hikers.
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December 2017 by Jeremy Johnson
Great experience at this Post Office. I had a package that was supposed to have been delivered a few days ago. Talked with one of the Post Office employees, they told me they would track it down and let me know if they found it. At the end of the day, one of the employees dropped off the missing package at my doorstep.
