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October 2023 by Shana Hearns
Came there early this morning as a walk in an needed desperate help. They could have told me no but he said have a seat an we will work u n... the under pendant under my car was coming off an I needed it fix . I was in an out with no problem... They are really compassionate about there work an I appreciate them taking the time an helping me... I will definitely be back!!!! Wonderful service!!!!??
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September 2023 by Jane D.
Will never take my car anywhere else ... it's not a fancy place, and parking is kind of a pain, but they're honest, friendly, accommodating, and never over-charge!
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August 2023 by Carol Hart
Traveling from out of state and experienced vehicle issues on I-64 E. I was able to make it barely off the interstate to the closest gas station. They recommended Kenny's Auto. Glad they recommended Kenny's. They were friendly, professional and able to take care of my vehicle needs quickly! Highly recommend!
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August 2023 by Gregory Brown
Best Service and Customer care Anyone could all for. Always takes care of me and my people. They STAFF FROM OFFICE TO SHOP ARE ALL GENUINELY GREAT PEOPLE. I RECOMMEND HIGHLY IS YOU NEED SERVICE STOP BY!!!Service: General repairs & maintenance
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August 2023 by Greg Kremer
Amazing mechanics shop. Very flexible. They will work around your needs. They seem honest and fair. Thank you guys!
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July 2023 by Mike Morris
Our 2007 dodge truck needed a transmission oil cooler replaced I had the cooler and they provided the labor. After we picked up it was leaking. They then toed back worked on problem and said it was fixed. We picked up and once again leaking. This went on for three different times where they would toe truck and supposedly fix. I realized they did not know how to fix the issue and had to take some where else which explained that Kenny's mechanic had ruined the fittings on the cooler and the line that had attached to the cooler so all had to be replaced again. They did the job providing all the parts for the same price as Kenney's did for just the labor. I called and ask for Kenny to call me back about this issue. The lady answering the phone was rude but said she would have him call me back. Three months and still no call. Oh by the way the month before all this happened the owner needed a favor, to barrow our trailer when moving which I gladly loan to him through a mutual friend. Beware; if this how they treat someone who does them a favor just think about how they will treat you.
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July 2023 by Robert Maino
After giving Kenny's garage 5 years of business and referrals. Enough is enough. Today a bill over $420 and at the dealer would have been $125 with $48 part and 1/2 hour labor. A battery fuse ! Stay away. They don't itemize your bill ...SO ASK. They over charge for their lack of knowledge of newer vehicles and put it under "DIAGNOSTIC" *** BEWARE*** Over the years I have been always over paying, like a Mount and balance of 1 tire $25 when everybody else is $15. Don't fall for the small town communication. Because if you ask question about details that when you will find the truth. My friend Shane said to keep away from them a few years ago, I should have listened, but I been recommended them and brought them business over the years-never more, but I'm in contact with hundreds of people a day and I won't promote them ever again! I will recommend my new mechanic which I established today. Kennys garage cost more that other repair shops near by and sometimes even more than a dealer! If your vehicle is 2005 or newer Kenny garage is not a place to bring your car. They need to stick to mufflers like the original sign on the building and keep away from newer cars... Very low tech. You will pay for their learning or so called "diagnostics" so don't pay for their training or lack of knowledge on your newer car-just stay away. They lost a customer for LIFE & my promoting them and I have 3-4 cars and buy every other year. Big mistake!Service: General repairs & maintenance
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July 2023 by Toya Jones
Great customer service still exists! I had a tire issue while road tripping for work and the gentleman, Kenny's son (I'm terrible with names ?) , fixed it and got me on my way quickly!Service: Tires
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June 2023 by Laura Paige
I brought my car this morning for a battery change. I have to be in NJ tomorrow for a doctor's appointment and did not have an appointment. They got my car done very quickly even though their lot seemed jammed and they were extremely busy. They charged me much less than I would have paid in NJ and I got a really good battery. I would definitely recommend them to others.
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June 2023 by Joseph Crane
Great shop,honest and reliable work. They do a great job of getting your vehicle back on the road,,,so you can get back to job and life.
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June 2023 by David Guevara
My family has been going to Kenny’s for years.Always an excellent experience!Service: General repairs & maintenance
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May 2023 by Bridget Andriacco Spaeth
Broke down 2 miles past the Zion Crossroads exit on my way to Norfolk while traveling for work from Ohio around 7:30pm. Used a police “turnaround” and nursed my vehicle to the exit and booked a room at the Best Western nearby. Oreileys across from the hotel ran a scan of the issue. Thankfully found Kenny’s nearby the next morning and pulled in. It was about 7:10am and they opened at 7:30. Chris took the time (before hours) to listen to my issue…By 9:30am he replaced the faulty part, topped off my oil and other fluids, and filled my tires. I cannot possibly say enough good about this shop or Chris. He was slammed with jobs but still managed to get me on my way. Incredible service, excellent and very fair pricing, and I made it to Norfolk and back to Ohio by midnight. I’d give 10 stars if I could. ?My experience with all three businesses was amazing but Kenny’s was just outstanding. Thanks so much Chris!
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February 2023 by robert lawler
They forgot to tighten the lug nuts on both of my back tires yesterday and I almost lost one of my tires while driving 55mph. Went back and spoke to them about it and he didn't want to take accountability for it. Decided instead to start yelling at me in the parking lot after he offered to fix it and blocked me from entering the bay after he just told me to bring it in. Then refused to refund me anything. When I mentioned a lawsuit he got quiet quick and walked away. Sad to think they risked me and my families life/safety and couldn't even get an apology out of them.
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February 2023 by M W.
Have had multiple work trucks serviced, repaired, and inspected at Kenny's. After several experiences with dishonest service departments at Charlottesville dealerships, we only go to Kenny's now. Extremely experienced, knowledgable mechanic/owner who has been honest, and fair on all of the work that has been done for us. Bottom line - I trust Kenny's Auto. Separately, I do know he accepts customer cars that need work that frankly he should reject. They are junk and he loses money trying to keep a repair bill below the value of the car to help the customer keep the vehicle going down the road. As a businessman he should say "no" and especially when I see what I believe is some of the same people then complain about their repair experience. You can't fix junk - nobody wins.
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February 2023 by Timothy Tortellini
They forgot to tighten the lug nuts on both of my back tires yesterday and I almost lost one of my tires while driving 55mph. Went back and spoke to them about it and he didn't want to take accountability for it. Decided instead to start yelling at me in the parking lot after he offered to fix it and blocked me from entering the bay after he just told me to bring it in. Then refused to refund me anything. When I mentioned a lawsuit he got quiet quick and walked away. Sad to think they risked me and my families life/safety and couldn't even get an apology out of them.
