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January 2024
I love Charles Tyrwhitt but the people that currently work here are very rude. No concept of customer service. And they don’t honor their online prices. Very disappointed and different than the store in downtown DC and flagship in London.
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January 2024
Good customer service. Super helpful and patient. I even had a small child with me and they were super accommodating.
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September 2023
Very helpful staff and good quality products.1 year update - purchased some new suits and the store manager was extremely helpful getting the right fit and tailoring. I really enjoyed working with her again!