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December 2023 by Kiara Portillo
Ambre was really helpful and fun to talk too and made me feel very welcomed in the store! She was so nice! Keep up the good work Ambre!
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July 2023 by Jimmy Stewart
Nice shop, pleasant staff, and good prices. Took my daughter in for a few items and came out with more than I expected. The Frankie collection is a nice addition. There are casual and dressy options. Their jewelry has a bling to it without the zing to your wallet. And for those looking for some fun, comedic gifts with perhaps more adult sayings, there are plenty of options.
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May 2023 by Amanda Wilmier
Love this store! Cute selection and always have some kind of sale or coupon!
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March 2023 by Brian Riemer
I have not had such a positive retail experience in I don’t know how long. Ombre and Eden provided such incredible service and genuinely friendly advice that my girlfriend just had to get two items rather than the one she had set out to get. This is legitimately the key and gold standard to retail customer service and ultimately the exact relief and satisfaction from retail therapy so many shoppers set out for. Thank you both so much for your kindness today. Made our day.
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June 2022 by Olivia V.
Oh my gosh, customer service at its worst. The teens working in the store yesterday did not greet me and gathered around a phone to laugh at videos. When I asked a question the woman who answered me was grossly patronizing and rude. I could not believe it. I love the clothes here, but as a person who works in retail I am apalled by the employee's behavior.
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June 2022 by Ciara Long
Great variety of nice pieces at good prices. I definitely will be returning
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March 2022 by Tracy bevard
Double Charged-Register shut down after my transaction was complete. Even though I showed employee it went through my bank account she insisted on doing another transaction. I was told if I left the store with my bag I would be stealing. She assured me there would not be two charges.Eight weeks later I am still fighting with corporate to get my second transaction credited back to my account. They clearly have record of both transactions, register shutting down, notes from store manager.TERRIBLE CUSTOMER SERVICE FROM CORPORATE!Will never shop at Francescas’s again. Neither will my two daughters and two daughter in laws.
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February 2022 by Jörg
Nice store.
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December 2021 by Sonia Rodriguez
Favorite store.. hands down..shoutout to Nosa who always hooks me up with latest arrivals and marvelous outfit combos.. accessories to die for!Thanks sooo much!
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August 2021 by Vivian L.
I used to shop here a lot but ever since they hired new employees who don't really care to help customers at all! Like I call in just to make sure if they have the item in the store and no one ever barely picks up the phone and literally tells me to call back when not busy....? Excuse me? And I called again like an hour later and no none picks up. Other stores never had this issue. In addition, there is this one young woman (skinny with long black hair and looks all snobbish) acts like she knows everything and makes up random policies. For example, telling customers that there is a limit on the return amount and that the discount cannot be stacked (while other stores will do). I hope they improved the customer service at this store. Only will come if the item are not at other stores but otherwise, I prefer to go to other stores for better customer service.
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July 2021 by luis alejandro martinez pineda
Store is small but it has a lot of stuff to luck around for a lady.
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April 2021 by Ingrid Vormwald
I found a good deal on sunglasses!
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April 2021 by Dee “MSs. Dee” Brevard
I shop here for novelty items and gift didn't go inside this location today because it looked as if the store was closing and it turned me off because items were laying everywhere i didn't feel like doing that kind of shopping today
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April 2021 by Terre Matthess
I like the store
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August 2020 by Dee Brevard
I shop here for novelty items and gift didn't go inside this location today because it looked as if the store was closing and it turned me off because items were laying everywhere i didn't feel like doing that kind of shopping today