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March 2024
The Lids store at Tyson's Corner provided exceptional service from the moment I walked in, with friendly staff greeting me warmly. They guided me through finding the perfect hat and patiently explained customization options, making the experience both enjoyable and helpful.
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January 2024
6 out of 10 times I go most lids they are closed. Today the are closed at 3:40 pm at Tyson's location. Please provide more employees for tos reason for being closed. Thanks
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July 2023
Excellent customer service and very responsive! I think the store manager is called Rio but he was a tremendous help in getting something printed out on my husbands hat and kept an open line of communication with me until completed!