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March 2024 by Claire S.
Robert has made my engagement and wedding band process so enjoyable! It's rare for someone to understand my style and Robert took the time to get to know me and my fiancé to help us find the perfect match! Robert also took my fiancés grandfathers ring and sized it for me. He made sure to keep the original engraving which makes it even more special. Never was there any pressure on myself or my fiancé. Robert made us feel like we were part of the family. We will definitely be back for our future jewelry purchases!
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January 2024 by Christopher Dawson
We worked with Lauren Davison at the Tysons location and she was fantastic from beginning to end on getting my wife a ring that she loved in order to welcome the arrival of our first baby. Strongly recommend working with her on your next ring purchase! She is incredibly knowledgeable and will work tirelessly to get you what you want.
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January 2024 by Chris Collier
Lauren did an outstanding job helping us sort through a dizzying array of variables to create a ring we love. Where our prior experiences left us more confused than when we started, with Lauren's help we found ourselves narrowing in quickly and confidently. All with a steady smile, reassuring demeanor, and a guiding hand that never felt pushy or salesy. Mostly highly recommended.
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January 2024 by Ta Nasia T.
discriminatory judgmental atmosphere doesn most provide services listed on website or on google business services. I was scheduled for a appointment a while back and right at the door I was turned away , being told by them that they only "buy and do appraisals for products brought from the store it's self" which made no sense to me . you all should put that on your website and update your google business profile. (does not buy outside jewelry does not appraisal other market jewelry)
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December 2023 by MrCinque1980
I enjoyed the experience, and everyone from Monica to Kris was great. I loved the attention to detail the salesman used during I first visit on August 12, 2023. He noticed my girlfriend hand, and identified her indirect love of the oval shape gems, in which he then chose the oval diamond. Most, importantly, I never felt the quote on quote salesman pressure to buy the ring before I was ready. Monica was extremely helpful, and Kris carried on her professionalism. I would shop at Mervis again in the future, and I would recommend Mervis to any future customer.
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December 2023 by Johnny Dasilva
I would rate it ten stars if I could. The most patient salesperson I have ever dealt with is Lauren Davison. Even though I didn't realize I required an appointment when we first met, she still greeted me and helped me even if I was simply looking. After a year, she stayed in touch but wasn't intrusive. But consistently let me know about sales and promised to be there when I was ready. She helped me choose a beautiful ring. Thank you so much, Lauren! You made me feel like a family member instead of just a customer. Mervis In Tyson's Corner
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December 2023 by Edsson Acevedo
Deva at Mervis in Tysons was a huge help with the purchase of our engagement ring and also our wedding bands. I made appointments with her when it was convenient for me, especially during the purchase of the engagement ring. She and the staff were very helpful and provided me with great insights into the diamond that I purchased and the perfect setting.
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November 2023 by meghann butler
Highly recommend Mervis Diamond for any fine jewelry. We were making our first purchase of fine jewelry and they were so accommodating and listened to our vision and never pressured us. You are truly in good hands and ensured a high quality product. Lauren took such good care of us and Zed Mervis even took time out of his busy day to give us his honest opinions. Above and beyond customer service and impeccable fine jewelry - you cannot go wrong!
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October 2023 by Jennifer Rakshys
My sister/brother in law had a great experience with Mervis so we wanted to give it a try also. It was amazing experience getting my engagement ring and our wedding bands. Lauren found our dream unique rings and listened to our every need. She was very professional, friendly, and efficient! Super friendly staff and high attention to customer needs even with short turnaround times.
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September 2023 by Margaret Savage-Johnson
What a fabulous jewelry store! Beautiful diamonds of the highest quality and wonderful staff. Janette has superior knowledge from her years in the industry. Her helpful advise and wise counsel made me feel very confident in my purchase. I love my ring! It's gorgeous.
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September 2023 by Aaron Rinehart
Just had an amazing experience with Chris at Mervis! This is the way everyone should shop for jewelry! Instant service no appointments needed. Made us feel like royalty! The way they operate is designed for a delightful customer experience. Highly recommend this over alternatives!
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September 2023 by Gowthaman Ilango
My wife and I ordered a custom necklace to be made and Lauren did a great job in helping us to get what my wife wanted. We gave a picture of the design we liked and told Lauren our budget. She worked with the designer and gave us the options to choose from. We both loved how the necklace turned out to be! This is the 4th product that we have bought from Mervis and our first custom design. Highly recommend this place!
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August 2023 by Kristin King
I brought my Tacori rings to the Tysons Corner Mervis store to have them resized and serviced. Monica Park did such a great job making sure I chose the best fit for my rings. She communicated with me throughout the few weeks and kept me updated on when my rings would be ready for pick up. I could not be more pleased with the outcome. My rings fit perfectly now and they shine just like the day I got them. I truly appreciate Monica's 5 star service!!Kristin
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August 2023 by Erik Olafsson
Our experience at Mervis was fabulous, because of Monica’s sincere commitment and attention! She cares to know each of her clients like a friend, and listens to their wants and desires. She then helps them understand what to look for in a Diamond. We would highly recommend her for anyone seeking an engagement ring, or an anniversary upgrade!
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August 2023 by Kira Norton
Excellent customer service and great selection as well! We dropped in to find a ring for myself and loved all the options that were presented and went with a custom piece. We were so pleased with everything we turned around 15 min later and came back to but a new ring for my husband as well! Zoe is wonderful and easy to work with- really appreciated her! Couldn’t be happier with our new rings, the best quality honestly. I also turned in my original wedding ring for repairs, so this is officially our jewelry store now!
