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August 2023 by Clare O.
This was the first time buying a fancy adult bed and George made it SO easy! I have never experienced a sales associate in any facet of business go to such lengths to bring down the cost as much as he did. He was super knowledgeable and made me try most of the beds despite me already having my favorite picked out. He did not push any extras (pillows, mattress cover, etc) on me, and was extremely thorough and helpful in the purchasing/financing process. Also he's expanding his family so his amazing customer service combined with that means he deserves every last sale! Go to George or you will regret it!!
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August 2023 by mansoureh Izadpanah
Needed a mattress. We were helped by Ali. He was very courteous, patient, and knowledgeable. We will have our delivery in 3 days! Best place in town!
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August 2023 by Colette Colburn
Jorge helped us today and was very attentive and knowledgeable! We didn’t end up purchasing a mattress but had great service.
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May 2023 by Bob Clark
Fantastic help on Sunday morning ! Girlfriend was having neck pain from her sleep and we found a pillow that was wonderful at giving relief.
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April 2023 by Matthew Barnard
Accompanied my partner into Sleep Number at Tysons Mall as they had an inquiry into repairs/parts for their own sleep number mattress. As someone who also works in sales, it was refreshing to be greeted by Shari who provided excellent customer service from the start in that she wholeheartedly put her efforts into answering our questions and finding solutions. She also made sure to provide resources and updates to the original purchaser's account to make sure all of my partner's needs were met. Would buy from Shari in a heartbeat at the earliest convenience.
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April 2023 by Davis Maureen
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December 2022 by Castiel Holzer
Sheri at sleep number is always amazing. She is so understanding and sweet. Sheri is always on top of things and is very accommodating.
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December 2022 by Castiel Crosier
Sheri at sleep number is always amazing. She is so understanding and sweet. Sheri is always on top of things and is very accommodating.
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October 2022 by Mark Dodd
We can't say enough about our absolutely wonderful sales representative, George, at the Tysons Corner Center SleepNumber Store. Whether on the phone or in person, he is an incredible professional. We are having a new house built in Florida, and George took the time to help guide us toward our Sleep Number mattress, headboard, and accessories purchase. Not only was he amazing in walking us through the entire process, he went above and beyond in assisting us to get everything delivered to our new address. He also worked with us to apply our existing Insider Rewards balance to the order. Because of the long lead time that was involved in our purchase, George proactively reached out to the Sleep Number delivery team regularly to ensure that they had the correct date to deliver everything to our new house at the exact time we need it. And as if that wasn’t enough, he kept us apprised of the latest status throughout the process. Not once did we ever have to go looking for answers; George was always there to assist. You could not ask for a nicer, more attentive representative for Sleep Number. George is a true professional in every sense of the word and we are so fortunate to have had him helping us.
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September 2022 by Joe Ventrone
Just bought out third sleep number. Sales person George villatoro was Outstanding . He went above and beyond the call of duty to answer our questions on our replacement purchase. Sleep Number is lucky to have him! If you are in the market and go to Tyson’s store ask for George Villatoro!Thank you.
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August 2022 by David Dornblaser
Shari Mead, the manager, was fantastic in helping us. She was very knowledgeable, professional and kind. We appreciate all her assistance. We purchased two mattresses and we love them but not as much as our dog who we have determined has a sleep number of 55.
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July 2022 by Jiawei Lu
Very good service. Shari helped me exchange my comforter. She was very helpful!
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June 2022 by Tony
Gayle Jacques was our Sleep specialist and was absolutely fantastic. I am a skeptical "detailist" Her knowledge and ability to inform us of not only bed statistics but nuances of design was spot on.Thank you Gayle
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April 2022 by Jack Corry
I had a great experience at the Tysons store. The manager was informative and knew her product well. I believe you get what you pay for. They are clear that the financing is a credit card, that the delivery time has a wait, but they build the value in their product to make you excited while you wait. I highly recommend visiting the Tysons Corner store.
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February 2022 by Graham Gilbert
DO NOT BUY, SLEAZY SALES POLICIES AND LOW QUALITY PRODUCT!!!Bought a i8 with all features and after waiting for months and paying 10k plus received a cheap and defective product. Not even 2 weeks into attempting to sleep on bed or I should say frustrating sleepless nights.The under bed lighting will not work and then randomly go into a strobe mode, making a dark room look like a nightclub. The mattress randomly inflates and deflates with a noisy compressor to uneven chambers causing you to have to literally hold onto the bed or roll off. Wake up in the middle of the night to mess with the app because the entire center of the bed collapsed.Customer service gave basic reset and troubleshoot guidance which does not fix issue. And after all this sleep number says, despite their 100 day return policy, is a partial refund. Leaving us stuck with thousands of dollars worth of broken equipment which they will not stand behind.I would be less offended with sleep number if they were mugging grandmas instead of the way they treat their customers.
