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September 2023 by Tammy Worcester
TJ and company are awesome. They always seem to make time for my requests. They are quick and punctual and fair and professional and honest and communicate well with fair prices. They will even tell you If something is not needed.I am so thankful that they are in upperville and serving the local community. Thanks TJ!! You rock!!
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January 2023 by Ara 7.
I've gotten a few inspections done here, and they'd been alright in the past, but this year I was very disappointed. I called to make an appointment two weeks in advance; I was scheduled for 8:30 am on Monday January 2nd. At the time, I didn't think there was anything strange about that, but when I showed up the day of (5 minutes early), I noticed the door was locked and there was no one in the office. I thought maybe that was because they opened right at 8:30 and I was early, but when I checked their hours online, it said they opened at 9. You can understand my confusion that they scheduled me for an 8:30 am appointment when they don't open until 9, but I figured it had just been a scheduling error so I sat there for 30 minutes to wait until they opened. I'm patient so I wasn't very bothered by this. Well 9 rolled around and the office stayed locked. I waited for 20 more minutes for signs of life before going back home, which I think was more than enough time for someone to arrive and open the place up, but no one ever did. I would have been understanding had I just been swinging by spontaneously, but I don't appreciate being left hanging for an appointment I scheduled 2 weeks ago. Not only did they somehow get their own shop hours wrong while scheduling, but they never even showed up! It bums me out considering this is by far the closest auto shop to my home and we've known these guys a while, but I don't think I'll ever be coming back here.
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December 2021 by Ignacio Gonzalez
They have a good service
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April 2021 by Michelle K.
TJ and the staff have always been extremely professional and go out of their way to make sure my car is safe and in great condition. I've taken my car there for years and I always will.
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June 2020 by gretchen kuney
TJ took excellent care of my horse trailer. Was very fair in repair pricing & over delivered my service in a timely manner! I highly recommend this place for all repairs! Honest business practices!!
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April 2020 by Alex C.
If you want your car to sit here for weeks, months and sometimes years, then this is the place for you. Don't worry about calling TJ, he won't answer the phone nor call you back. I was hired here to help TJ, the owner, to get him caught up on work. For there is vehicles that have been sitting there for 2+ years. I was promised a raise after 90 days, contingent upon my hiring. Well, when it's only you, and TJ doesn't show up till 10-11 am, it's hard to get your daily workload done, yet alone get caught up on months worth of backlogged repairs rotting in the back parking lot. When he did work, if he managed to stay in the shop for 2 hours, it was a miracle. Great Technician, when he worked, but literally was a handful of times in my 3 months of working there. After he depleted the shop's payroll account to cover his personal home's newest addition. I was laid off because he couldn't pay me. I have a family. He left me hi and dry without days notice or severance. His customer base diminished from all the plentiful fleet of cars from local farms, because people are sick of leavIng there vehicles for weeks and weeks with no follow up and no call backs. So it's no wonder. I was shorted paychecks half dozen times. Paid me with a gift card once, lol, and always had an excuse for why his business was failing, unaware it was his own fault. Yes, I am a disgruntled employee, who was promised a fruitful future with the company, only to fall short because the owner couldn't run a marathon let alone a businesss. Don't take your car here. The only person in this facility that is genuine, knows what he is doing, and is a good man, is Lynden, that TJ takes advantage of. Whom he doesn't pay, and Lynden helps where he can from kindness of his heart in exchange for small space to work on his classic restorations. 20 years in automotive repair, and this was the saddest business I have ever seen!!!
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December 2019 by Jim Cast
Outstanding service and they take time to explain what was found how it was solved and what to expect. Will be a patron again.
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March 2018 by Jay A.
Top of the line independent garage! TJ is a very sharp and experienced mechanic and the service and value can't be beat. Upperville Auto Repair is an honest, fair, and quality garage. I've dealt with TJ for years and wouldn't go anywhere else.
