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October 2023 by Dr. Neda R.
I am writing this review as a pharmacy manager ; I walked to the pharmacy at 7:50 and pharmacist Jerry was extremely disrespectful to me as a patient. I asked for 1 ml syringe to inject my B12 that I picked up my Rx from CVS . He denied to give me a 1 ml syringe and he asked me to go to CVS in Arlington rd , Gallows rd . I even asked him how he does his vaccine ? He said he does it on 3 ml syringe and him and his tech were making fun of me . I have never beeen treated this way from a colleague . Leave it aside that I'm a patient to his store . Such a shame for us as CVS employees to be treated this way . He definitely needs extra training on his position.
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September 2023 by Daniel T.
I would not recommend sending your prescriptions to the pharmacy. The pharmacist has very little interest in being helpful, and does not answer your questions with a respectful attitude.
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June 2023 by MaryJane K.
The lady at the drop off was rude and refused to speak with me and had someone else serve me for asking for reasonable service.
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April 2023 by Christie W.
What happened to the friendly pharmacy staff? There is a new Indian female pharmacist just refused to help me today. I scheduled for colonoscopy on Monday and wanted to fill my prescription for today so I can start the prep work tomorrow. My doctor forgot to put down the date. It is equivalent to over the counter medication for pooping! She said I should call my doctor and have him fill out the date. It's Saturday today! And the procedure is on Monday!! She turned me away with no options.
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January 2023 by Michele “Meechie”
I love this CVS...staff is genuinely helpful & kind. Shout out to NHI the manager. She goes above & beyond with a smile on her face.
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December 2022 by Michele Grabill
I love this CVS...staff is genuinely helpful & kind. Shout out to NHI the manager. She goes above & beyond with a smile on her face.
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November 2022 by C P.
The most incompetent pharmacy staff I have had the displeasure to work with, and that's saying a lot.
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September 2022 by Alexandra R.
These pharmacists could not care less about you. My lithe r has been waiting for a rx for over a week. When I called the pharmacist seemed bothered by my call bordering on disrespectful. We will no longer be customers of CVS.
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August 2022 by Karen S.
Similar to a previous review. Called the pharmacy at 7:30pm. They close at 8. I hung up after 10 min and called back. On hold again. Sounded like it was picked up then placed on hold. I figured there were going to leave me on hold until they closed. That's exactly what they did. I wish my Dr didn't use this pharmacy.
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June 2022 by Kat T.
I was on hold for 16 minutes with the pharmacy then they hung up on me. I called again and was on hold for a further 29 minutes. I called the front store asking why it's taken 45 minutes (I understand long wait times but it's 10:40am with a local CVS, not a nation-wide service with 1 call center), and the woman who answered took my name and number to bring to the pharmacy. The pharmacist calls me 4 minutes later, I asked her about the status of my prescription and then the pharmacist hangs up on me mid sentence after I tell her I'd like to move the prescription to another pharmacy. If you can, just go to any other pharmacy. Edited to add: Basically the background was that I was prescribed with gestational diabetes recently and so I have 0 knowledge on the medication/tools needed until my upcoming class. After I posted the above review, I found out that my doctor prescribed me one thing, and the pharmacy filled out test strips (replacements I'm guessing, maybe they ran out of the prescribed test strips?) that are completely incompatible. Isn't that the pharmacist's job to make sure that medications work together? Including devices?
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May 2022 by Paul D.
This CVS used to have long lines, but in recent times they've gotten their act together, thanks to hiring some really good people. One of these is Salma, who went out of her way to help me. Salma exudes professionalism, knowledge, and compassion, and is one of CVS's greatest assets.
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May 2022 by Leah K.
This is our local CVS pharmacy and the store itself is sufficient with items that we need. The pharmacy itself is usually extremely busy and there is always a long line to either drop off prescription and pick them up. The drive thru is horrific. It is much easier to park the car and go inside rather than wait in the line that takes forever.
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April 2022 by Ramdas Birla
Quick and perfect.
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April 2022 by Anna P.
Horrible!!! I know that people who' are living in the area are trapped between ridiculous choices of the pharmacies,but please,not this one! Lines are insane almost always,they are understaffed greatly and couple days ago just closed drive through for the same reason. The employees who are still working here are not the pharmacists,at least half of them,I have a reasonable concern about who and how dispense my medications in this chaotic situation. One man,who I guess was manager and at least pharmacist,apologized and told that they having a problem with hiring. Another issue is that meds are always back ordered and they never filled up the prescription on time.
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March 2022 by Lily B.
The pharmacy staff are paid to do nothing. They took my prescription and info. I returned for pick up two hours later and the SAME staff had no idea who I was and said they hadn't put anything in to fill for me. They asked for my rx note THAT THEY HAD ALREADY TAKEN FROM ME! I had to wait for 20 mins in the drive-thru, to hear all that when I went inside because NO ONE WOULD COMMUNICATE ANYTHING. They asked me to wait 20-30 mins. I refused after such poor service. Take your prescriptions and go someplace you trust with your time and money.