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June 2022 by Deal Hunter Estate Sales
Porfishanl jewelry dealer
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September 2021 by Debra H.
I will say that I was very impressed with Janeene at the beginning. Unfortunately, as the process continued it went down hill. I truly don't know where to begin, but the THREE biggest issues were: 1) Inaccurate estimate of what I could make. I did my research and know that it's a different market. But the guestimated $5k I would make after fees, etc. was a far cry from the $450 Janeene stated in the final document. I actually made more money selling the unsold items on FB marketplace. Maybe not totally her fault, but the people who prepped for the sale did a sub-par job on labeling and photos. Baccarat crystal was a "bowl & candle sticks". 2) Damage to my home during the pick & up & final clear out. Newly painted walls, a broken threshold & 1 other issue I didn't see but my realtor mentioned in the e-mail she sent Janeene, with no response. We were trying to get this resolved before closing but ended up paying the buyers $1000 to cover repairs. Possibly my mistake, as I thought the purpose of the online sale was to minimize traffic. 3) One of the moving crew stole my cell phone. Janeene was a bit indignant, rightfully so about the accusations. I had to wait until the police investigation, advice from my attorney, and the absolute devastation I felt when I got the text saying "we are on the way to the dump." I know only things, but they were things I worked hard for. Just today, I sent her copies of my email acct, which the person who took my phone accessed. It was a business phone. He deleted all my emails & some clients & uploaded his contacts. One of the contacts was the head of the moving team. He also changed the profile picture, so clearly enough information to make it beyond circumstantial. I guess every even stellar business drops the ball, makes a mistakes. But these were REALLY big. I guess I should have been more proactive, but in a stressful time I put my trust in this company. I can't imagine this poor an experience could happen to anyone again. The staff are courteous, friendly. Laura always responded quickly to my calls/emails.
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September 2021 by George T.
The entire experience from start to finish was very, very good. The whole team is friendly, professional and great at what they do. They are excellent at communicating and explaining the whole process. I’ve already recommended them to some close friends and will call them if/when I need this help again.
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September 2021 by Brian Hedlund
Janeene and team are great partners!
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September 2021 by Margaret Mayer
In what is often a time of grief and confusion, FES was thoughtful and professional. Even during the Covid crisis, they worked with us to schedule our sale at a convenient time. Each member of the team was thoughtful, respectful and efficient in organizing and cataloging a large house full of furnishings and household items. They stayed in touch throughout the process and allowed us to empty the house quickly and efficiently.
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August 2021 by George T.
The entire experience from start to finish was very, very good. The whole team is friendly, professional and great at what they do. They are excellent at communicating and explaining the whole process. I've already recommended them to some close friends and will call them if/when I need this help again.
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July 2020 by Caren R.
Excellent company that gets it done. Staff is so nice! From start to finish, they are pleasant to work with and seem to love what they are doing. When you are in need of advice and assistance about clearing out a home or dwelling, this is an excellent company to work with!
