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March 2024 by Dexter Jackman
This carwash has the best operation I've seen and experienced, with it's multiple stations if you choose to work on your own car, or if you want Flagship to do all the work, the choice is yours.
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March 2024 by Reed Muhra
I paid for Ultimate Package, Interior and exterior. 3 times what I pay in other places and expected and “ultimate service” and really clean car! Please pictures of my car right after the “ultimate package exterior and interior”!!!! It is ridiculous! 16 thousand people working on one car but only this poor outcome resulted!
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March 2024 by Jeffrey Cassis
There are many flagship car wash locations in the area now as they have bought mini previous businesses. This location is brand new and the largest I have seen in the DC area. The tunnel has all new high-tech equipment that is safer for your car and you have access to free vacuums and towel service to do a personal detail or dry afterwards. There is usually a long line several rows deep and you will spend some time there. That is the only negative. Additionally, other locations that do not have the services or technology cost the same amount so I would rather travel to Vienna.
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March 2024 by whogg0521
Staff are always great. Can get very busy on a sunny weekend day. Recommend going after work hours, if you can.
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March 2024 by Scott Batt
DO NOT PUT YOUR CAR THROUGH THIS!! I was a regular customer of this carwash through the monthly plan and at first I thought it was a good deal for my 2015 Mercedes C300. However, one time I was taking my car through the wash, the spoiler got caught in one of the machines and got ripped off. This was nothing unfortunately. After taking my car for a wash once a week for a month or two, I went to turn on my car and it wouldn't turn on. I took it to the Mercedes dealership and they said the roughness of the wash created a leak in my cars A-pillar causing electrical issues and rendering my car inoperable. The cost of repair was too high so I had to sell my car for a fourth of what it would have been worth. I had to buy another car and I will never take my car through this carwash. It is not worth it at all. Save your money and your car!
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March 2024 by Joe Aliaga
Fast and easy!
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March 2024 by Brian Kim
My best car wash
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March 2024 by Juwan
Front and sides of the car looked great but looks like no work was done to the back of my car…
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March 2024 by Steven
What’s the point of having membership when the business is always closed during business hours
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March 2024 by Zaki Horany
The Car is really clean and shiny after aging through the full service, they do a good job.
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March 2024 by Jeff T
Great car wash when it’s open. However, things seem to be going downhill because it’s been closed several times when the website and Google Maps say it’s open. Nobody answers the phone so it’s hard to tell when you can actually go here to get your car washed.
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March 2024 by Dany C
I personally prefer to wash and detail my own car. But when unable, I found Flagship in Vienna to be the only carwash that I feel comfortable enough to take my car to. I know they have other facilities closer to home, but I prefer to make the drive all the way to the location in Vienna since I had a great experience on that location. Even though it's not a touch less carwash as my ideal preference, but it's the only location that I found that have a great setup with out the guiding rail that usually scratches the rims. The times that I went it was very busy, with long lines, but the wait time is manageable and to me worth it. The staff works very hard to take care of everyone and somehow they manage with the huge demand. I'm satisfied with their prices, I believe you definitely get what you pay for and haven't seen any other carwash that offers all that Flagship offers. I hope they continue to provide all the services at the same price since it was another factor that convinced me. I hope one day they can consider becoming a touch less carwash but keeping their services and prices the same. And I wish that all of their flagship facilities were exactly the same setup as the one located in Vienna. But like I said my review is based on my experience at the Vienna location. I looked online at their other locations, but the one in Vienna is the only one that convinced me.
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March 2024 by Naveen Dayakar
Always full! but a good reason. I rarely prefer auto wash but this place is an exeption.Clean towels provided and dirty ones replaced fairly often.Only downside is no option for interiors.
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February 2024 by Victor Birchfield
Worth it. Bigger vehicles can have a tough time fitting through the entrance into the belt though.
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February 2024 by Jessica Frommer
CHECK YOUR CARSEATS! I noticed one of my car seats had been unlatched hours after driving my daughter around. I sent an online request and called 3 times to to try to speak to the Vienna staff about educating their staff and no one bothered to call me back.I will be filing a complaint with the BBB