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November 2021 by Brian A.
Terrible bank and I was the 143th customer in this bank, all the way back to when it was a trailer with great management! Today, in my opinion, it is a terrible bank with poor customer support and upper management! While strong financially, which is why I leave my money in this bank, don't expect good customer service! TD Bank and Burke and Herbert are two other Banks I do business with and their service is exceptional! The idiots that run Freedom Bank think their bank should be closed on Saturday! All of the banks in the area are open on Saturday! TD Bank is open on Sunday!
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September 2020 by Cyrus Damavandi
Terrible bank to do business.if you open a business account they treat you like you are a criminal.sold my house and transferred the funds to the account and they wouldn't give me access to my funds so i told them to close the account and still wouldn't get access to the funds.
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May 2020 by Arundhati sauparn
Freedom bank always goes above and beyond every single time, i have needed them.Paula Newsome the branch manager is just amazing and very attentive to all customer queries/requests.Darren Tully is a super star, and worked very diligently on our loan process! These guys are saviors for small business owners, and true assets for Freedom Bank!
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July 2018 by Uppasna Chand
I have been using Freedom Bank for several years now and their attention to customer service has surpassed any big bank in the area. I used Darren Tully to get my loan for my office and his rates were extremely competitive. There was no way I couldn't use them! Love Freedom Bank!!
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February 2018 by Bill Poulos
Fantastic customer service, really nice staff too
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December 2017 by Robert Pierce
Excellent service
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June 2017 by Tom Pendleton
Great people to work with. I am treated like an old friend at this branch.
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December 2016 by Tom Saporito
The customer service is excellent. I have been a customer for many years. Freedom's banking technology and services are first rate.
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July 2013 by Allen Brady
Management changed at this bank. I can no longer recommend this Vienna Branch.
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August 2012 by Sheryl Eastwood
Their customer service leaves plenty of room for improvment. When my very large CD renewed they cut my interest rate in half. When I threatened to remove it from the bank they wanted to charge me a penalty. They are unwilling to make any extra effort to keep a customer. All these banks got bail out money yet they continue to stick it to the average customer. Apparently too big to fail gives you the license to ge a j****
