-
March 2024 by b dyer
WATCH OUT SELF CHECK OUT ALERTWatch out for a the Asian lady who likes to charge you for bag fees when you you do not need a bag especially when you have your own!! Also helped everyone but me untill I had to say excuse me and jump out and say hello I need some help, pfffh buzz off
-
February 2024 by Elizabeth Jenkins
I ran into the bakery to find a last minute cake for my sons 4th birthday. Not only did the kind lady provide fresh gluten free cupcakes for one of my guests but Adam was so kind to make the dragon design pull apart cupcakes I wanted within 20 minutes!!! I couldn't believe he created such a perfect design so quickly, exactly the colours I wanted, flawless. The cupcakes were so fresh, the frosting was delicious, very happy and couldn't wait to recommend! I will be going here for future birthdays, great prices, great quality and the best customer service imaginable. Thanks again Adam for saving the day!
-
February 2024 by Nate
Jerry the Silver haired African American Senior Citizen cashier is one of the reasons I shop here/ Friendly, professional and helpful.
-
December 2023 by Patrick Ashamalla
You are not the “neighborhood” Giant. When standing outside just after closing, pleading for help to find Children’s Tylenol for my 2-year old who was fighting a fever of 103, all your employee would say on the other side of the glass is, “We’re closed”and go back to sitting there in his chair and scrolling on his phone. In a neighborhood, people help their neighbors. Do better and maybe you can earn a place in OUR neighborhood.
-
December 2023 by A D
I've tried to be understanding, but it's disappointing that my visits here consistently feel like I'm being racially profiled. There's this Asian lady with glasses and longer hair who always seems to conveniently find herself near me, and I’m talking about blatantly obvious positioning herself by me. throughout my entire duration at the store. Then especially at self-checkout where it gets even more uncomfortable. There’s 10 other people checking out near me but she will come right by and act as if she’s fixing something to stand near me. I'd rather go out of my way to McLean than continue this experience at this store.
-
December 2023 by ski doctor
self checkout is now a nightmare! cannot believe someone thought the current self checkout process was a good idea! it is now almost virtually impossible to checkout without assistance! is your item an once over what is expected? do you have bags? then forget a smooth and quick checkout! this store is no longer my first choice!
-
October 2023 by Holly Nixon
Not crowded. No wait for self checkout. Well stocked.
-
October 2023 by Crimson Kng
It's your standard grocery store. They seem to be 50 cents more on products compared to other grocery stores. They do have excellent Boar's Head flat cut corned beef sliced very thinly with cole slaw and fresh rye bread from the bakery.
-
October 2023 by Corey Trusty
So unfortunately I did not enjoy my experience at this Giant. The layout was completely confusing and didn’t flow well at all, so it took quite a while to find things. Also it seemed as things were just crammed everywhere to maximize the space which made getting through aisles pretty tough. Also a it seemed to have a very slim selection of items. Prices were definitely high, but that’s everywhere. The cashier was also so slow, and didn’t use the bag rack to its full capacity. She chose to only use one a lot of the available four slots and gave me one bag at a time and we had two carts full of groceries. Lastly, the parking lot is slopped so putting groceries in your vehicle is difficult. And I thought the Giant off of Broad street was bad, I guess we will continue to go to the one off of Chain Bridge Rd even though it adds time to our commute it’s worth it…
-
October 2023 by Meredith D.
This giant needs a serious makeover. It's dirty all the time. The scanner feature never works. It is always out of order. There is always someone yelling for donations. As soon as you walk in the front door. It is just not a pleasant shopping experience.
-
August 2023 by May Tam
Good grocery store. Great selections and is my go to place to quickly buy stuff.
-
August 2023 by Laurie Forbes
Self checkout stinks due to new nagging by computer that increases scanning time for each scan by at least 5 seconds per item scanned. Those extra seconds quickly add up to minutes. Plus I need and average of .two visits to my checkout station by an employee to reactivate the scanner because of various inadequacies in my depositing of scanned items into the bagging area that has caused the scanner to quit on me. This is all because the computerized voice insists that I place my scanned items in the bagging area immediately! I cannot scan another item until I do that. And if I put empty bags in the bagging area so that I can begin filling them with scanned items, the computer goes nuts and tells me I have to take them out! Self checkout has become torture for Giant customers as a result of this new system. It's like Giant Food hates us!
-
August 2023 by Tony C.
Used to be the Giant of my choice until I saw a man grabbing the ladle from the soup bar and sampling. I was completely disgusted not because of what he did, but his cavalier attitude. I'm sure this wasn't his first time. Never set foot in that Giant after that.
-
July 2023 by Shizukana Inouye
The employees were very nice and the store is clean cool and organised. Lovely experience! Kim (the employee in question) was a joy !
-
July 2023 by James Rios
The new self checkout procedure is onerous and time wasting. Would rather shop elsewhere than deal with the inconvenience.
