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March 2024 by Tom Flinn
Complex tax returns from multiple states was handed efficiently- thank you!
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April 2023 by roberto carrillo
I filed at H&R Block 10 years ago and thought i'd give it a go..Just like the previous time, they were courteous.... If you give me great customer service, i'm more than satisfied.....
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March 2023 by john famous
H&R Block sincerely the best taxes preparer of all time with the set of knowledgeable staff
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April 2022 by Geoff Deter
Gail Marinelli is a pure gem when it comes to doing taxes. She's been the best I could ask for over the last 12 years, and I'll keep going back to her as long as I can.
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January 2022 by Colin Gabler
Not very helpful. Couldn't even get me any kind of return for the stimulus checks I never received. Was not talked to about price prior to starting. Didnt know that the state tax side was going to double my original $69 amount to $139. Could have saved money if I had just bought turbo tax again
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July 2021 by Diane Stewart
I filed my 2020 taxes with UMA earlier this year. She was very patient, kind, and informative. She was very thorough into maximizing my return and teaching me other helpful tax information. I really left this office more knowledgeable then I came in. Even when the office was temporarily closed Uma was quick to respond to emails in a timely manner. I will be using this office to file for future tax returns for the remainder of my time here in the DMV.
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May 2021 by Navi K.
The accountant Tanya sent me a message on my H and R block account saying to give her all documents and information needed for my tax return by the 14th, that way she would have the return ready for me to file by the tax deadline of the 17th. I sent her all the information way before the 14th. It is now the 19th PAST THE TAX DEADLINE! and it still says "we're still working on your return." Like lady if you couldn't file my taxes in time I could have gone somewhere else! You could have f****** let me know! H and R block makes it so hard to even get an appointment. They insist on you switching to an online appointment which isn't even an actual appointment. They just tell you to upload to the online portal and don't even pay attention to the damn portal. This accountant Tanya did not even answer any of the messages I sent her through my H and R Block account. Just ridiculous and now I have to pay late penalty fees for no f****** reason!
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April 2021 by Edgar Pacheco
The master tax advisor was professional, knowledgeable, friendly, efficient, and pleasant. Her explanations of the details of the tax return were the best I have seen in the time I have been filing taxes. Experts such as she with people skills are an exceptional asset to your company. We can't say enough good things about this experience.
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April 2021 by Sandra Johnston
Professional, thorough, courteous, efficient, knowledgeable. Contacted me with questions to clarify my info. Taxes completed in good time. Careful to keep me safe, limited contact, precautions followed due to covid-19.
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April 2021 by Erica Strassler
Our representative was very knowledgeable, personable and patient. Would definitely recommend the company to others. You helped to make the process seamless.
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April 2021 by Barbara Chaudet
The message I just wrote explained my problem. When the person who prepared my taxes has simply told me that the receptionist could bring the documents to my car and we could proceed from there I would have been spared many phone calls and anxiety. It is not easy being handicapped and this year it proved much more difficult to accomplish the transaction. Now the error online and the separate account is going to cause problem and I want it corrected immediately and acknowledged. It certainly will change the score to fives if it is corrected in a timely manner. I know it was my mistake, but the resulting trouble involved could have many bad consequences for me.
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April 2021 by Julie Day
I have been so happy using H&R Block for my taxes. Gail Marinelli was wonderful and very helpful.
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March 2021 by Gaming Mechanic
Not very helpful. Couldn't even get me any kind of return for the stimulus checks I never received. Was not talked to about price prior to starting. Didnt know that the state tax side was going to double my original $69 amount to $139. Could have saved money if I had just bought turbo tax again
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March 2021 by Victor De la Peña
My tax professional was very professional and kind and Id loved to do it again with her.
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March 2021 by Beatriz de Greiff Stack
The work has been done correctly, and the accountant has been very kind.
