Koons Chevrolet is a good dealer known for being super responsive and helpful. The sales staff are described as friendly, knowledgeable, and beyond professional, providing amazing customer service. The car buying experience is reported as pleasurable, smooth, and the smoothest ever, with everything handled courteously and with respect. Vehicles are prepped, detailed, and options are fully explained upon pickup. The dealership offers a wide selection, including Chevy sports cars, family vehicles, work trucks, and models like the Tahoe and Corvette. For those looking to sell a car, their separate buying service provides a highly convenient alternative to private sales or companies like Carvana or Carmax. They match offers, pick up the vehicle from your home, and handle all details with great communication and competence, removing the typical hassles and risks. However, the dealership does not budge on price, even for used cars, which is noted as a respectable policy. Some customers experienced issues, such as confusion over sales tax calculations for out-of-state military personnel. In the service department, repairs can be expensive, and the experience may vary, with some customers feeling the treatment, like a complimentary car vacuum, is not consistently offered. Despite these occasional drawbacks, many customers state it is well worth the drive and that they will definitely return and refer others, having never been treated better.
Best sales person ever !! Anthony my boy is friendly and knowledgeable person in this industry, I’ll definitely recommended to anyone looking for a Chevy sport , family or work truck you’ll find it here , ask for my boy Anthony!
February 2023
I had an awesome first experience purchasing my C8 convertible Corvette at koons Chevrolet. The customer service was amazing, Moe my salesperson and Josh helping me get in the car I always wanted. I appreciate them guys, and most definitely will refer anyone looking for a new or used vehicle.
August 2022
They serviced our car quickly and efficiently. Courteous assistant’s and looked over all fluids and checklist of wires and tires. Changed the oil. We felt ready for our trip!