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July 2023 by Whainer Vera
Hello, I would like to know what documents are required to open a bank account, happy day.
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November 2021 by Mike D.
I just signed up with his bank today and I opened a brand new checking account. I found out about this bank in sort of an unusual way. While walking down P street in the city I noticed their ATM and I though hmmm I've never heard o such a bank. I had already known that so needed to open a new account and the sight of this ATM put my thoughts into action. A couple of days later, I came back to the same location of where the ATM however I soon discovered that there is no branch there. So I looked the place up online and found out yet again, there's really no branches anywhere, except for one! I thought to myself- This is perfect! I called first before I came to ye branch in Tyson's Corner. Get this- the person who I spoke with is the same person who is helping me setup the account some three hours later. Over never experienced that kind of service at any bank in my entire life. I have a good feeling that things will go well with my new account!
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March 2021 by K Yap
A great bank to do business. We moved almost all our accounts to Old Dominion. Recommended several other friends to move too,
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October 2020 by W W.
Absolutely horrible customer service throughout the mortgage loan process with this bank. Once it got started, I felt I was too far in to get out. Had someone else's tax returns sent to me, had my first payment lost, among many other things. I would use any other bank for your mortgage loan process.
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June 2019 by Peggy Herndon
I bank at the Scottsville branch
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May 2018 by James B.
Really good, and growing, local bank. Great to have some alternatives in the area.
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June 2017 by Dana Shurer
Wow! What an awesome experience I had at this bank. Upon entering I was greeted very pleasantly by all staff and the tellers were exceptionally friendly. I was a little concerned to move my money from a larger competitor bank, but, after discussing my concerns with the very knowledge teller my mind has been put at ease. I love the one on one attention I feel from this small bank as opposed to the larger corporate gurus where I am only an account number.
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May 2017 by Areen Movsessian
Terrible Service which begs the question how small banks survive in this town. Routinely my business gets change from Citi, Bank of America, etc. we are a neighbor of the bank and went by in dire need of some change. Teller was extremely rude and declined to help us out claiming it was "company policy" not to give change. I highly doubt it wasn't possible to assist a potential customer in a dire circumstance. You're not going to make it declining service by repeating "company policy" to other small businesses - you make it by going above and beyond. Funny thing is I was actually planning on opening an account with this bank but given this situation I only wonder what other unreasonable policies this bank has. No thanks, I'll stick with the big banks that provide way better service.
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May 2017 by Michael Li
Great service and superb interest rate.
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March 2017 by PGmail Zhu
This is a newly open, great community Bank. Convenient local, professional and cordial staff.