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May 2023 by Donna H.
Banking with this company is like stepping back to 1972. You can do almost nothing online, and the "portal" they do have is horrendous. Customer service is terrible. The answer for everything is "visit a branch." Don't bank with this company if you have other options...
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April 2023 by John C.
Very helpful and patient staff. Was able to get a resolution to my problem quickly.
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April 2023 by Nataly Duran
No help at all.
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November 2020 by Lisa D.
I would give zero stars if I could. My husband and I were on our way to settlement on our first family home when I realized I forgot my personal checkbook for the miscellaneous $75 above my certified check for the down payment. The title company won't take cash and we were already about 30 mins from home in Arlington, VA. We stopped at this Sandy Springs bank just to see if I could get a cashiers check in exchange for cash. When I explained the situation to the teller, I told her I did not currently have an account there and just needed a cashiers check or money order. She looked at me disgusted like I was dirty and told me very rudely and abrasively that if I didn't have an account to get out and she was locking the door behind me (it was 11:30am)... like I was some kind of criminal. It was so weird and demeaning... she made me feel like I was a total criminal. How about a simple... "unfortunately we can't do anything unless you have an account here"? I found a Navy Federal Credit Union nearby (where I bank) where they would never treat anyone that way and got a cashiers check super quick. I WILL NEVER BANK WITH Sandy Springs and will tell all friends and family to STAY AWAY FROM THEM. I since found out that 7-11 can issue a cashiers check for a $1 fee... so was my inquiry really that obscure?
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November 2020 by Amit Chaudhry
Terrible bank - the ATM ate my money. their systems are terrible. The Service was horrible and the staff was very rude and not helpful.
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July 2020 by sam kazemi
They have Excuse, all the time ??
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December 2019 by Jesse L. Nichols
Exceptional care
