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November 2023 by Mark Ashby
When in for a standard state inspection with expectations of 30min wait while I stayed on site. Was informed it would take 1 hour, I was ok with that. Service text "welcomed me to the service area".after one and a half hour I responded to the text for an update as to when the they expected the service would be done. Did not ever recieve a responce. After two hours I walked into the dept and ask a service rep asking I had been there a long time. They said they were short staffed and they would get to my car ASAP. I ask when I could expect the car. There was no responce. I suggested in a half hour. They said yes that would be reasonable. I went for a walk to calm myself and returned after 45min and they said that it was just finished. This experience did not meet my expectations.
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November 2023 by Bacon
Update to highlight the service manager Jon who patiently examined my vehicle and went above and beyond in solving vehicle issues!Great purchase experience with Vickey, NIcu and Greg. Vickey was very responsive and helpful. Nicu was super knowledgeable about the car and did a very thorough feature tour. Greg was very patient with us throughout all the paperwork. Thank you!
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November 2023 by Pam Ray
I am a repeat customer at Stohlman Subaru (for many good reasons)! Ten years after purchasing my first Subaru Outback in 2014, I returned to consider a 2024 Subaru and experienced extraordinary environment of customer-focused attention, patience, thoroughness, kindness, and respect. Our sales rep, Francisco Rivera Molina, was excellent and handled the buying process with deep consideration for our needs and addressed all our questions/requests with great professionalism! We completed the buying process working with Vanity Rios whose attention to detail and our needs was also excellent. We are very proud owners of a 2024 Subaru Outback Touring XT and we are loving it! Thank you to the team at Stohlman Subaru for a 5-Star Experience!
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November 2023 by Orlando Cabrera
Carroll took care of our needs. I am not an easy customer when I am buying a car and he handled us professionally and courteously. Unlike most finance/business managers, Harry was a good listener and very responsive. All around outstanding experience.
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October 2023 by Michael Yung
Great experience! Walked in, talked about plan, gave ideal price point and had a smooth negotiation and financing plan! Thanks for my new WRX Limited! 10/10 service would definitely return for another car! Appreciate all the help!
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October 2023 by Alex Yu
The advisor helping me was professional and courteous. I got oil change, new tires, and new rear brakes. I also requested a car wash, which he noted it will take some time because they are manually washing them because machine is broken. On pickup of the car he noted car is washed too. However, it was not washed when we saw the car...
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September 2023 by Carla Johnson
Stohlman Subaru took Magnificent Care of Me. I would truly recommend themto anyone. They displayed Excellent Customer service. ALSO, a Special Thanks to Mr. CARLOS theSERVICE advisor. HE'S Awesome!!!
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August 2023 by Thomas Vilms
I took my car in for service yesterday and have to say the Stohlman Subaru team was very courteous and efficient getting it done. They explained what was planned before they started and summarized the results nicely when they were done. They also honored the discounts I received in the mail earlier this year.
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August 2023 by Paul Skipper
The sales and business people were great. Yama, in particular, was really nice - courteous, knowledgeable and, most importantly, not car-salesman-pushy. Just a nice person helping us buy a car. Easy to talk to and deal with. The entire experience of buying a car here was as pleasant as you can expect this experience to be:-)
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August 2023 by Geetha Reddy
Stohlman was very prompt in responding to my online inquiry. Gerry answered all my questions, including sending me the window sticker, and set up a same day appointment for me to see the car. When I got to the dealership, Gerry explained more about the car and let me take a test drive. The buying process was very smooth. He and Harry in finance were meticulous about going through all the paper work with me, even staying past closing to get everything done for me. Really great experience. Definitely recommend Stohlmans for excellent service and smooth process.
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August 2023 by Ashley R.
Great service! Streamlined sales experience. Thanks to the whole team!
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July 2023 by Lorena Ewing
Mechanics’ work doesn’t get checked or supervised. A few months ago the new oil filter was left in my trunk. I discovered it weeks later. Service advisor did not even apologize.Just had a major service done and had a dead battery one week later. When the AAA guy came to replace it, I discovered my coolant level on the line at “low.” Again, service advisors say all fluids are topped off and the battery was supposed to be checked. Called for the service manager, but he was “in a meeting.” Left a message and a voice message, but no call back. Watch out. Time to look for another dealership!
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July 2023 by Brian Posner
Excellent service from Spencer and Harry. 1st time Subaru buyer but felt like I was in good hands with folks not trying to oversell.Trust was key and was established very solidly by Subarus staff. Would recommend the experience to anyone
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July 2023 by Donovan Claypool
The process was smooth and, fast Spencer was great showed me everything about the 2023 WRX told me all the features It had, let me test drive it and when came to the paperwork part of things Harry was amazing. They really made sure that I understood the warrantees and all the packages that they offer with an Subaru.
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July 2023 by Kaiser X
Outstanding Dealership.From my time I walked, to my final Purchase. The staff was patient and helpful with everything I needed from information on cars, test drives, and communication outside of the dealership. Spencer was amazing in his willingness to work out price and make sure everything I wanted in the car was going to be prepared. Harry made my purchase process very simple and quick. I was given an estimate of around two months for my car to be built but it came in less than a month. Outstanding Dealership, Outstanding Staff, Great Job Subaru.