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March 2024 by Sarah C.
Brought my car in for a flat which they fixed with a patch, and also did my safety inspection. Was rubbed the wrong way when I found they had helped themselves to my gum and left two crumbled up wrappers in my cup holder. This is not professional behavior and makes me wonder what other liberties their mechanics would take in someone's car.
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February 2024 by Mike R.
When I'm in Vienna this works. While in town it's mostly about convenience. Nothing in this town is budget friendly. The town is well known for its $ and mattress stores. Thank goodness this gas station is competitive, as others in the town require a blood donation. Kidding sort of but it's part of the area. There's nothing fancy or pretentious about this Sunoco. Have had the car inspected here and was pleased with the efficiency. Nice folks on duty and it's a very clean establishment. As for the convenience store factor it's mediocre. Yet when needing to fill up, plenty of room to maneuver in this lot. The station is close to the main drag which helps. If you're in the area this will work for you.
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December 2023 by April Giera
Quick inspections! Great if your car will pass and you prefer not to drop off for the day. Says they also have free loaners, but I did not use.
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November 2023 by kishor shinde
Had wonderful experience here.
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September 2023 by KSFarmBoy
Manager was very polite, helpful, and informative. Would definitely come back here. Could have easily overcharged me. Did the right thing and very quickly. Thanks Bill
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August 2023 by Nicole Jamil
Very rude staff. I told them before they took my car to the inspection that I needed new brakes, and asked if they could look at it. they said no- let’s check it out in inspection. Then inspection came back and failed for the brakes—-just as I said. I got my brakes fixed and came back to them to re-do the inspection. The wait time is too long. They don’t explain to you how their process works. They just say “wait in the car” If you ask any questions they yell or get an attitude. Everyone is in a bad mood. They think they know everything and that customers are wrong without even listening. Bad customer service for sure and too long of a wait.
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August 2023 by A. C.
Excellent work. A little pricey but you "get what you pay for." I will use them in the future as well.
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April 2023 by Joe H
Nice guys at the shop, but super expensive. I paid almost 600 for them to replace a single ignition coil. They charged 150 for the diagnostic which showed a misfire on one cylindar, which is fine, but 200 for one coil and I guess another 200 for labor? It takes an amateur about 20 minutes to replace a coil... maybe an hour if you replace all 4 sparkplugs and coils. They wanted to do them all for 1300.I just wanted to drive my car out of there so I opted for the single coil repair, knowing I was getting ripped off. I bought a pack of 4 coils on Amazon for 50 bucks and installed them myself in less than an hour. How do 4 coils cost 50 on amazon while a single coil from the shop costs 200?EDIT: upon further inspection, when I went to replace the remaining coils myself, it looks like they had replaced 2 and not just 1. On the plus side, this means that the labor and coils rate was a little lower than I first thought. The down side, however, is that they did more than was really necessary based on our conversation and the diagnostic error code. I think they were trying to do the right thing by making sure the problem was solved, since most people wouldn't go and replace the remaining coils themselves. Bottom line, only complaint with this shop is their pricing.
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February 2023 by Vova K.
Around a month ago did oil change for my camry 2019. 1000 miles after i got oil leaking from my car. First when i called they didn't even wanna check it but once i came they actually checked and said oil filter wasn't placed correctly. They changed it for free no problem. 1000 miles later again same thing and right now. Im very agitated since they make me wait 3 hours for such a simple thing and make me come 3rd time. On top of this employee is rude and speaking with attitude. When i told him this is second time coming for such a simple thing his response was something else. You can go to the doctor 100 times for same reason lol. Do you really comparing health and oil filter?
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June 2022 by Linh D.
Nice and responsive service and open until 7pm on weekday's for inspections. The place is very clean and everyone I met was attentive.
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April 2022 by Mory Z.
Dave and his staff are honest, kind and fast. Of course they want your money after all they are not a church... uh even a church wants your money never mind that, but in return they give you their full attention, great service and their fees are very reasonable.
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February 2022 by Adina Leviton
Always a good experience. Reliable, honest, and prompt. Been using them for over 30 years.
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September 2021 by Duncan McCarthy
Recently I had a great deal of work done on my car which cost almost $2000. After I paid and left the station, they called me because they had noticed that they had forgotten to credit my coupon and owed me $40. They asked me to come back to get it, which I did. Integrity like that is very hard to find these days, and it guarantees a customer for life. I will be going back for all services, as long as it is there. I would highly recommend this place.
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September 2021 by nadine
AS ALWAYS OUTSTANDING AND PROFESSIONAL PEOPLE , RELIABLE ,FAST ,THEY KNOW THEIR TRADE AND IT IS LIKE A FAMILY ,FOR ME. DAVID CAURAUGH IS A SERVICE MANAGER WHO ALWAYS WELCOMES ME WITH A BIG SMILE , VERY POLITE , VERY HELPFUL. ALMA THE RECEPTIONIST IS FUNNY AND A DELIGHTED PERSON . SINCE I MOVED TO VIENNA 3 YEARS AGO THIS IS THE ONLY PLACE I GO FOR ALL MY REPAIRS ,MY OIL CHANGE AND EVERYTHING I NEED FOR MY CARTHANK YOU SUNOCO IN VIENNA AT MAPLE STREET NADINE INDYK
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July 2021 by Kassondra O.
My car stalled and wouldn't steer when backing out of my driveway . I stopped the car and had it restarted and it drove. The tension when pressing gas and break were off so I ended up here to get my car evaluated. A mechanic looked under my hood, and drove it around the block. He said things seemed okay, and if it happened again to bring it back and leave it over night. He took me right away and didn't charge . Having missed a doctors appointment due to these car issues I was having a really bad day. The customer service here being swift and polite was a relief and really made my day better. If I end up having to go back I will update my review .
