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September 2023 by M Navid
I have been TPI group client for a long time, but this year I didn't have a good experience with them at all. I filed my taxes in March with Mr. Ali Teimoori. First of all I was charged $446.60 which I don't understand why? I am a regular employee with no business of my own, and my taxes were so straightforward. I still don't understand why I was charged $446.60. Also, after Mr. Ali filed my taxes, I remembered I had to submit another document. I emailed him the document and asked for amended tax return, but he never got back to me. I kept calling and the receptionist kept telling me that he is not available right now and will have him call you back. I kept emailing but no response. It took almost a month. Then finally one day I called and Pepper answered the phone and I told her the situation, and she resolved it over the phone!!! something that took a month and I kept calling and emailing, Pepper resolved it in like 30 minutes. There is an up charge for the amended tax return as well, but Pepper didn't charge me for that because I waited so long. I am only giving this 3 stars because of Pepper! I am writing this review to let you know that If you decide to work with TPI Group work with Pepper!
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February 2023 by Peiman Ghofrani
I simply asked for a quote to get my taxes filed before I decide and the owner became defensive.Would give One star, but, we have worked together in the past and that wouldn't be fair.Good luck, Ghalambor and Co.Warmest Regards,
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April 2022 by Kimberly and Stefan Scholz
I am a realtor working on the listing side of this property that TPI is funding. I have to say this is been one of the worst lenders I have ever worked with. No communication, missing deadlines, not returning emails, the list goes on and on. The times that I have called to ask about the loan. The person in charge acts like it's new every time I talk to him. He has to look it up and says he will call me back but he never does. I don't know how they get any business but they will not get any further from me. If I see their name on a approval, I will have to tell the seller not to accept anything that they have pre-approved because of this experience.
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July 2021 by Denise Buck
I have been a client of TPI since 2005 for my Real Estate Business and personal taxes. They have given me great support through the tough years as well as the great growth years! At the appropriate time, we incorporated my business and saved an amazing amount of money on potential tax liability!! Now I can better plan for retirement and future endeavors. They also can helps guide you on financial planning & aging concerns. Make an appointment today and actually have a no pressure conversation. They treat you like family.
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May 2021 by Maria D.
Using them has been a nightmare to say the least. They file taxes late and make you believe they have met the deadline. They copied down my incorrect social security number which has been a nightmare to try to clear up. Major stressor!!!
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April 2021 by Amna Tayub
I try not to provide negative reviews and I’ve sat on this for over a year before deciding to write one. I wanted to ensure my feedback was balanced when I reflected on my interaction with this company and their staff. We decided to use TPI in 2019 for our 2018 tax returns because I wasn’t sure if turbo tax calculated it correctly.We worked with Pepper at TPI. I mentioned turbo tax provided us the same numbers as she stated, she questioned what turbo tax was in a very condescending manner and walked out of the room. That was a red flag and we should have left. She came back in a few minutes later saying how “offensive” and “insulting” it is to tell her that a computer can do her job and how she spent hours putting our tax return together. I spent less than an hour on turbo tax and had the same number as Pepper. Turbo tax charged less than $75 and we paid $400 for tax return.There was a financial document that was missed from the initial filing and I sent it over to Pepper in an email the very next day for amendment. I was informed we have to wait 2 weeks for amendment. Fast forward to 2020, we started to receive letters from IRS. Pepper never filed the amendment. When I called TPI to check, they said “You have to call and remind us to file amendment. Our consultants are very busy. Their time is valuable.” I am not sure what I paid $400 for when they can’t even follow-up and I have to remind.I spoke to the managing partner, Morteza, about this and he said “I’ll take care of it.” When I went to pick up the amendment, I ran into him in the lobby. He kept telling me our tax return was too complex with 34 trading/brokerage accounts. He manages customers with millions of dollars and even they don’t have 34 trading accounts. People who are hiding money have that many accounts. I was completely baffled because none of that was true, unless it was filed incorrectly before or if amendment would have addressed this incorrect information.Morteza left. The receptionist requested another $200 for the amendment. When I questioned why and how no one mentioned this charge prior, I was given the same response “our consultant time is valuable.”I decided not to pay and write a letter to IRS. We’ve been using turbo tax for years without any issues. Our tax return was simple - joint filing, no house, standardized deductions. I am still exchanging letters with IRS on how to address the taxes from 2018.I wrote a lengthy review so others don’t go through what we experienced. If you are unsure, you can always have a CPA at turbo tax review your return for less than half the cost. Their staff is rude, revenue obsessed and lacks customer obsession/service. The person who prepared our taxes is an English major who worked at a life insurance company and I don’t believe they are a CPA. So please please please do your research and stay away from this business.
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April 2021 by Chip Dirth
Morteza and his team are top notch!
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February 2021 by Gloria Barzi
I recommend them to all of my friends.They treat you like family, it's not like other tax company, they are caring and knowledgable. I had very good experience with them, they do their best to provide an outstanding service for all of their customers. Being efficient and through is an excellent quality you can see at TPI Group.
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November 2020 by nasir mossaddad
Great customer service and mostly important in this kind of Buisiness, professional and honest response to your questions. Since 8 years ago when I became one of their client, I started enjoy peace of mined when ever I had to do my taxes. No doubt you are going to make a right decision just to make a free consultation and discuss your situation. They always my first choice to recommend and never regret it.
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November 2020 by P. Akhavan
Our company has been working with TIP for over 10 years now and we are very happy with the professional services we have been receiving. Mort is a true professional and is caring so he always offers us business and tax advise that has helped us tremendously and has saved us a lot of money. His staff is also very friendly, reliable and responsive and we have established a very close relationship over the years. We would highly recommend them!
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November 2020 by Marinos Kakouris
TPI group has taking care of my company and personal finances for some time now. They are very responsive to my inquiries and everything is done in a timely matter. The staff is very professional and knowledgeable. Strongly recommend!
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November 2020 by Mehdi Ghalambor
Staff at TPI are very professional. They are well experienced and have been very helpful to me for all my financial needs. Mort is very responsive, he cares for clients and is a great person to work with. I highly recommend TPI with all financial service needs.
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November 2020 by Ramin Razavi
The TPI team and Mr. Ghalambor have been doing my personal and business taxes for the past five years. I highly recommend their services. They have always been on top of deadlines and they have consistently given me good tax saving advices. Since I have switched to them I have never had to pay any late fees and I have peace of mind that my taxes are done properly.
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November 2020 by srikanth j
I was happy at the time of filing and then BOOM ?. Received a letter from VA tax. When asked TPI about the letter, no response for a couple of weeks. And then a gentleman showed up saying, I wasn’t owed anything at the time of filing, VA later assessed my bill. But when I called back the VA tax, they said I owed them from the time of filing. There was never any assessment done on my case. Who to blame???? I am very sure.Thanks
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October 2020 by Glen Cornwell
If you're a realtor and you see a buyer with a preapproval from them run....run fast
