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March 2024 by Chessie P.
They only let 2 people in at a time and just was very rude and yelled "SHUT UP" and made me cry. It was not a good experience and i'm still very made at this moment and still continuing crying.
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February 2024 by Jennifer L.
nice checker but place is a mess. can't find scripts. only half my order ready. don't come!!
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February 2024 by Deak Tysons
Horribly understaffed so everything takes forever in the pharmacy. I'm returning to CVS vienna which I thought was bad but is great compared to Walgreens. They don't invest in their staff here and it shows
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January 2024 by Lowell Umayam
If I could give this Walgreens zero stars I would. That is how incompetent the staff and manager are at this location. I had my Fed Ex package sent here to be held until I got back from my vacation. Package arrive and was held. The next day, idiot employee sends my package back to sender after holding it less than 24 hrs. They are supposed to hold it for 5 days. I call them asking what is going on and why Fed ex is notifying me I did not pick up the package from location. Employees lie to me saying it never arrived even though tracking record says it it. After talking with Fed Ex and then the employees at this Walgreens that they finally admitted to the mistake. Manager refused to talk to me or even apologize for their mistake. If they can’t even hold a package for 5 days for you to pick up, imagine the screw ups they make with their prescriptions.
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January 2024 by Andy Britt
Couldn’t fill a pain reliever for my sick 5 year old within 24 hours. Blamed being short staffed. Why not tell the doctor to send it to a more prepared pharmacy instead of making my kid suffer? Laughable
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January 2024 by Rickjan Lama
I recently visited this Walgreens and,with only 1 cashier who was busy on the other booth (may be photo or pharmacy)and nobody showed up at the front cashier/register, i waited like 5 mins which i was rushing due to my personal rush..Unfortunately, my interactions with her was friendliness, leaving me with a negative impression of the customer service provided. customer service roles should uphold a standard of professionalism and courtesy, and her consistently negative attitude falls short of this expectation.
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December 2023 by Arthur M.
If I could give this Walgreens zero stars I would. That is how incompetent the staff and manager are at this location. I had my Fed Ex package sent here to be held until I got back from my vacation. Package arrive and was held. The next day, idiot employee sends my package back to sender after holding it less than 24 hrs. They are supposed to hold it for 5 days. I call them asking what is going on and why Fed ex is notifying me I did not pick up the package from location. Employees lie to me saying it never arrived even though tracking record says it it. After talking with Fed Ex and then the employees at this Walgreens that they finally admitted to the mistake. Manager refused to talk to me or even apologize for their mistake. If they can't even hold a package for 5 days for you to pick up, imagine the screw ups they make with their prescriptions.
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December 2023 by Stephanie M.
Concur with others have said in their posts. Id go to another pharmacy nearby. The pharmacy staff needs a bit of customer service training and be calmer! They stress everyone out. General cashier staff out front in the store are nice.
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December 2023 by Lisa P.
Do not use this pharmacy unless you enjoy being extremely frustrated. I have to make multiple calls every month to make sure my scripts are ready on time and in stock. I reminded them last week that I had a refill due and I called the night before and they hadn't ordered it so I had to miss a couple of doses and unfortunately it was pain medication and I had to work. They will never take responsibility for their mistakes. I was even given the wrong prescription once. I've stayed because one of my prescriptions is less expensive here, but I've reached the point where I'm willing to pay more to avoid the hassle.
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November 2023 by Ten S.
By FAR the worst WALGREENS experience. PLEASE do not use this location for ANY of your FEDEX pick up & drop off packages. The package I dropped off yesterday to be returned was just delivered BaCK to my home this morning (from Maple Location). I have been on the phone since this morning with the retailer trying to obtain a new return label but it's showing in their system that the package is in route back to retailer (when it's sitting right in front of me). I called the Maple location and the FEDEX agent was RUDE and couldn't care less about the HUGE inconvenience this has caused me. This location doesn't even deserve 1 star.
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October 2023 by brittany haynes
I recently visited this Walgreens and the staff member with green/blue streaks in her hair consistently displays discourteous behavior in the pharmacy. Unfortunately, my interactions with her have always been devoid of friendliness, leaving me with a negative impression of the customer service provided. It is my sincere belief that individuals in customer service roles should uphold a standard of professionalism and courtesy, and her consistently negative attitude falls short of this expectation.
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September 2023 by Aron T.
Have been waiting for my medication to come in for a week, on top of that could only half way fill it last month.
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August 2023 by Miss Shawnnie
Jake at the cash register was very friendly and helpful. Thanks a lot :)
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July 2023 by Arley Winter
This location closed 5 minutes early and then refused to look my way when I knocked and waved at the door until exactly 10pm when they finally acknowledged me to say they were closed, which was not the case when I got there. I very clearly mouthed that I’ve been standing there for 5 minutes and the guy just shrugged and looked away. Horrible service when I needed a pharmacy and drove here because it was open, and now all other pharmacies are closed.
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March 2023 by Haylin A
Had a great experience at this Walgreens store. All the employees were very friendly and helpful, especially the young African American gentlemen with glasses. He was very polite and answered every question I had regarding the products I purchased.