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October 2023 by Kelly Pike
The furniture is very comfortable and solid. I’d give 5 stars except for delivery. We paid for white glove delivery with assembly but the couch didn’t come with screws so I had to contact customer service.They send a package of screws a week later.Then I had to put on the legs myself. Except after waiting a week for screws, Yardbird didn’t send enough screws and some of the screws looked used. One was stripped. Also, it didn’t come with the hex tool/Allen wrench you’re supposed to use to screw in the screws.I didn’t want to wait another week for more screws since we had company coming so I had to go to Home Depot and figure out what size screws to buy. So I spent $15 on screws. And I remembered my dad once got me a set of Allen wrenches so I found one that fit, otherwise I would have had to buy one of those too.So it wasn’t the “white glove” service advertised. IKEA may be cheap, but at least they always supply ample hardware and the tool to put it together.The furniture is very nice, but it’s a lot of headache. If you’re not able to put it together yourself, you might need to consider another option.
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January 2023 by Trudy Patterson
We love our Yardbird furniture. We searched for a long time for patio furniture. One store closed down and we were never notified the store closed and had to fight for a refund. Second store delayed our furniture 2 weeks so we cancelled our order and were completely refunded. Yardbird one trip one sales associate and gorgeous furniture was delivered a few days early and we love it. So we returned to get a second side table and it at our house in no time. Great store. Great way to spend our money. We highly recommend Yardbird.
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January 2023 by Henry Cauley
Excellent experience and customer service. The ability to see everything in the store and use their tool to map out our space at scale helped us in our decision making. The furniture (Winnie) is beautiful and incredibly well constructed, and we will be getting our new outdoor table from them when the time comes because of how much we (and our neighbors) like what we have already purchased.
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January 2023 by Maryann Sheridan
There are not enough words to describe the outstanding experience both Mark and Ian provided from purchase through the delivery of what amounts to 2 rooms of Yardbird furniture. We are delighted with our purchase and anticipate enjoying it for many years to come!!! I highly recommend working with these gentlemen at the Tysons store.
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January 2023 by kathy s
We made an appointment to visit the Tysons showroom and had a great experience with the salesman who met with us. We had been looking for attractive, sturdy and comfortable patio furniture for quite a while. In short order, we were shown some options that met all of our criteria, ordered and had the furniture in about 4 weeks. The white glove delivery service team was prompt and professional. Kudos to Yardbird for a high quality product and great customer service.
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January 2023 by Lori Bardey
We loved the showroom at Tysons and are very happy with our new Harriet furniture set. The fact that it is made with reclaimed plastic is an added bonus. Highly recommend!
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January 2023 by Felice Berkowitz
We found that choosing and purchasing outdoor furniture through Yardbird was very easy and efficient. We found the company to be very helpful and really appreciated that they even had a design consult component in the company that really helped us understand how the layout would look and fit in our space. They simplified the experience for us. They really were helpful every step of the way.
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December 2022 by Dave Carroll
The entire experience was delightful. We truly appreciated both the attention and the lack of pressure from Mark Harris. It allowed us to take our time and ensure we got the right furniture we needed. Mark's customer service was exceptional. He was knowledgeable and sincere in his desire to help us. The delivery team and assembly was flawless and we love our new sectional!
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December 2022 by Avery Kennedy
We had a great experience at Yardbird. We were in the store for several hours trying to figure out what arrangement would be best for our small patio. The employee was very helpful, and he offered really great suggestions. The furniture arrived within the time frame and the delivery was really easy and swift. We are obsessed with the chairs and ottomans that we purchased.
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November 2022 by Annie W.
This is a great location. They have a good selection of products, and the staff was incredibly helpful. I came in several times as I was making decisions on if and what to order, and they were always attentive but not pushy at all. And when I did decide to order, they were great about setting expectations in terms of timing, delivery, etc. And at the end of the day, the furniture is fantastic! And, true to the sales pitch, after I saw what I ordered in my space and decided I wanted and had room for more pieces, I was able to easily add on pieces to make my loveseat more of a sectional. Great experience!
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November 2022 by sharon diskin
While there are many patio sets available from online-only companies, I did not want to spend thousands of dollars for furniture that I could not “test drive” first. The fact that Yardbird has a showroom in the area was its first selling point. While I can’t yet speak to the product’s durability, the new set looks stunning on our patio. The buying experience was excellent. The sales associate with whom we worked at the Tyson’s location was extremely helpful and very professional, both at the point of sale and also later when we had a few assembly questions. I especially liked using the furniture models to lay out the design. I highly recommend this showroom.
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October 2022 by Julie Balutis
I had a great experience at the Tyson's Yardbird store. I'd been considering a Yardbird set for our patio and was putting a lot of thought into the purchase since the price point is on the high side for us but we really wanted high quality furniture that will last for years and years. I was hesitant about making such a large purchase without being able to see the sets in person so I headed out to the Tyson's store where Ian was a great help and showed me everything I was considering, provided me with fabric and metal swatches, and helped me stage a layout at scale with a small model! I also used the online design service which was very helpful as well. We love the set we ended up purchasing.
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October 2022 by Kwaja Floyd
I purchased a sectional from yardbird after looking for months for something that would be able to withstand the outdoor elements. The set is very comfortable and the base is very sturdy. I am designing in stages I purchased the outdoor rug and put up a DIY privacy fence.
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October 2022 by Greta Loggins
We just received our new Yardbird sectional and absolutely love it! The entire experience, from visiting the store, ordering, and delivery has been amazing! Most importantly, the furniture looks great and is super comfortable! Absolutely no regrets with this investment!
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July 2022 by Thomas Kenny
We went to the store multiple times to view the patio furniture, measure, etc. to make sure what we chose would work in our space. Over the course of our visits, the staff was nothing but helpful - from helping us measure to letting us move the display around (since we needed fewer pieces) to see how it would look - we were very appreciative of their help. We love our new patio furniture and pillows and highly recommend Yardbird!
