-
March 2024 by Heather Saunders
Your bathrooms are Super disgusting! And the customers that do that to those bathrooms are even more gross!! It's sad! Keep up with the cleaning!
-
March 2024 by Gene Chewning
I shop here 4 or 5 times a week .Nice people great selections an great meats .
-
March 2024 by Ronald Garman
I going it to nice
-
February 2024 by H&R Event Planning
My sister and brother in law went to Kroger yesterday to use Western Union to pay their mortgage and the customer service representative LAURA refused to complete a transfer so they can pay. She did not give any explanation except that we don’t do that amount here. Never heard that before. We have used western union for years and we have worked with Western union when we were in our teens. We never treated customers that way or did we get treated that way by anyone. Only after my sister, who is expecting had to call and tell her why was he not served. And then she stated that we cannot discuss over the phone. When my sister came to the store, she then realized that her behavior was unacceptable. I will be complaining to corporate as well. We can not have these services available and then turn people away just because we assume that they are not qualified to do so. SHAME ON YOU.
-
February 2024 by Bill Light
This is a good clean store with a great selection of goods
-
February 2024 by Sabrina
Over priced but still one of the best groceries store.
-
February 2024 by Walter Schelsky
I have lived all over the US, and this Kroger is one of the best grocery stores I go to.
-
February 2024 by Dal337
Great selection and easy to navigate
-
February 2024 by Jason M
I don’t think I’ve ever had a positive experience in this store. Constantly out of stock of common items, employees are nowhere to be found when I need to ask a question, there are rarely enough registers open so you’re forced to use the self-checkout which are always having issues, etc etc. I can’t remember the last time I left this Kroger in a good mood. Seems to be mismanaged from the top down.
-
February 2024 by L G
Don't have a service dog but want to bring ole fluffy in anyway? No problem! Kroger LOVES for you to bring your dog in! In fact get the cart all nice comfy for your dog and then head straight to the produce section. I hope someone brings in their Mastiff one day or heck why not your pet bird/cat/rat? ALL animals are allowed. The service dog only sign at the front is just a little inside joke ;) Kroger also likes to not respond to messages/concerns about animals in the store so don't bother. Kroger is just above the law I guess.My favorite dog was the Chihuahua running around off-leash and no collar barking at people. I unfortunately don't have that gem of a photo to share. Shucks.
-
February 2024 by Marie Flowers
Husband went to buy a chuck roast at $3.99 a pound on 2/5/24. There was a big sign saying CHUCK ROASTS--$3.99 lb.He came home with a bottom round roast thinking it was a chuck roast since he does not know the cuts of meat. So it was returned. Kroger's signs in Vinton need to match what is under the signs in order to avoid confusion.Kroger at Vinton is the worse managed store in the Roanoke Valley, in my opinion, since one has to watch the receipts like a hawk in order to not be overcharged. The prices at checkout often do not match the sales price.
-
February 2024 by Cynthia Corrow
Same as always, same high prices, even with so called savings. The normal meat, vegetables. Etc.
-
December 2023 by Courtney Johnson
Kroger pick up is useless, takes longer than going in the store. They will not notify of unavailable items to have a sub option until pick up & it’s a guaranteed wait of at least 20 -30 minutes even when you give the “on my way” notification. Doesn’t matter if you’re the only car for pick up, still a wait.
-
November 2023 by Jessica Scott
The bathrooms here in are absolutely disgusting. I wouldn't bring my dog in these bathrooms. It looked like someone took a hose and sprayed EVERYTHING. Literally everything was soaked, including the toilet paper. I'll be calling corporate. I can't imagine a mother having no choice but to use the disgusting changing station for her baby. The whole bathroom is riddled with mold and mildew.
-
November 2023 by Brenda Rich
How do you substitute chicken tenders with bagels? I truly don't understand. In store is great. Ordering is a 50/50 guess even if you mark no substitute.