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February 2024 by Teri Nezbeth
The staff at Lotz in Vinton was wonderful. The Director, Betty, was exceptional. She was very professional, caring, and attentive. She and her staff helped make my Dad's service more comfortable.
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March 2023 by Rebecca Leacock
Jeff was absolutely amazing in handling my father's cremation. From the moment that my Dad was picked up until the day of his cremation, we were treated with nothing but respect, kindness, and dignity. Jeff helped us understand the process every step of the way. I can't express how grateful I am for how smooth this process was from start to finish.
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March 2023 by Susan Lane
I was very surprised about how good they treated us. I a sad time in are lives. My best friend son at 31 died unexpectedly. She had no money to be able to get him cremated or anything. I was calling around to see what I could find out. I want to give a shout out to social services in Rke city. When I called Lotz they were asking for over 2,600dollers to get someone cremated. I told them what my situation was. That social services was going to help us for $500. He then purked up and slashed the price buy $1,600. So all we had to come up with is $500. Her brother did that. Lotz in Vinton and the other Lotz we had to deal with were wonderful. The way we was treated was stellar. You know how some places look down on the less fortunate. That was not the case. We were treated like we should have been. There people in the 2 different Lotz we had to go to, were great and the services they performed was so impressed that I was more than satisfied with Lotz. So we were down and out from this. Lotz funeral homes come to the rescue.
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March 2022 by Elizabeth Jett
Very friendly and helpful. Didnt try to sell me anything I didn't need like some places do. Was very compassionate and understanding to our needs and situation. Prices are very reasonable.
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March 2021 by Loving Dale
Lotz is absolutely the most caring, warm hearted place with staff that truly care for you and yours in your time of grief. Wayne helped in so many ways and we are so grateful and thankful. I will always recommend Lotz as the place to get your loved ones final needs properly taken care of.
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March 2019 by Ulinda Grome
Words can not express my gratitude to the staff at Lotz Funeral Home in Vinton. Wayne and the staff helped us with everything you could imagine all the things broken hearted people can't think of for themselves. My father Vernon Alls was handle with the respect he deservered and the family is at peace that his service was exactly what he requested. The staff went above and beyond for our family . I can honesty if there is a perfect way to say goodbye they sure tried to give that to us.
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March 2018 by Mary Chambers
The service that I received at Lotz in Vinton was nothing short of phenomenal. Wayne Lovelace and his staff are top notch. My dad passed away on a Thursday before a very busy weekend at Lotz. Wayne met with us the same day he passed, worked with us to be able to have the viewing and service that weekend and never made us feel that we were putting him out. When I walked into the office, I was greeted by Mrs. Bates, who I've known my whole life, and Ms. Myrna, who actually knew my dad as a boy. Even though my dad had Alzheimers, when he passed it was a huge shock that he had gone so fast, so I was very upset when I arrived. Both of these sweet ladies hugged me like I was family to them. Wayne walked us through the planning of the service, contacted the cemetary, the police force and the Air Force for me, as well as coordinating everything with my church. He took a lot of the burden off of me so I could spend time with my family.Ms. Myrna made an amazing video of photos of my dad. I will cherish it forever. Jeff made sure everything went smoothly at my church, and since he's known my dad for years, i know he took extra special care of us.The best part was seeing my dad. He looked amazing. He didn't look sick. He looked like he was going to sit up and talk to me. I can never thank the staff enough for the care taken with my sweet daddy.Just today, I received a beautiful flower book that not only contained photos of all the flowers and cards received, but also of the photos we placed through the viewing area and the items we placed in dad's casket.I could never thank Wayne and his staff enough for everything they did for my family. They helped us provide a truly beautiful viewing and funeral for my hero. Five star service all the way.
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March 2017 by Amanda White
Mr. Lovelace was so helpful and all his staff during the passing of my grandma. They made sure everything was right and checked in on us several times. Thank you for such great service and making this difficult time easier to deal with.
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March 2017 by Carolyn Ward
Last week I found myself in a position I never thought I would be in. My mother in law was battling cancer and my father in law took a fall and broke his leg. While he was in the hospital recuperating from surgery she passed away. I have never been involved in planning a funeral before and had no idea where to start. Wayne Lovelace walked me through the process step by step with such patience and professionalism and I do not know how I would have made it through without him. Since I was back and forth at the hospital, Wayne was willing to work around my schedule and helped me plan a beautiful celebration to honor such a wonderful woman. He even got the paperwork that I needed to sign for the Cemetary so I could sign everything at once. The entire staff was so nice to work with and even provided blankets for the family the day of the funeral because it was so cold. I would highly recommend Lotz in Vinton. Wayne will guide you through the process that will fit your budget. I felt like I made a new friend.
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March 2017 by Kurt Ellis
We worked with Mr. Lovelace and he was very helpful. He explained everything to us thoroughly and made sure to address all of our concerns.
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March 2017 by William Parr
The folks at lots funeral home were very understanding. They definitely took the time to make sure that I can have things the way that I wanted. They seem to be very caring and understanding
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March 2016 by June Ballard
Very professional, very caring staff. Every detail was completed with care and respect to my loved one and to our family and friends.
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March 2016 by Carmen Pool
Lotz Funeral Home staff did a wonderful job with everything. Our director made the planning process seamless for us. It was beautiful.
