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March 2024 by Stephanie Lynne 2020
Always very nice employees
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March 2024 by Trina Nieves
Michelle deserves a raise to be manager!! I saw the viral video about this store, attitude gets met with attitude! Go off Queen! Some people think they so entitled!!!!!! Customers are NOT ALWAYS RIGHT!
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February 2024 by Catherine M. Edwards
Bassic convenient and delicious
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February 2024 by The Exclusive Family
I’m from out of town and went in to get gas and the lady in the night shift named “Michelle” was extremely rude and very disrespectful she didn’t greet us she was on her personal cellphone the whole time she told us she didn’t care if we told her manager or corporate and every customer that walked in all said the same thing about her that she’s always nasty with customers she’s always in a bad mood she treats people like garbage and I was not pleased with the service I got at all I rather stay without gas and pay for a tow truck then to ever put money in this establishment ever again that’s how bad my experience was!!
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January 2024 by Rob Nochanto
Manager acts like it doesn't know who yall are talking about with that rude clerk.. Instead you can check youtube.
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January 2024 by Brock B
Michelle is an amazing cashier.. thank you so much for the best service ever!
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October 2023 by Cassie Reves
If I could give this place 0 stars I would. The lady who worked last night is absolutely rude and nasty. All my aunt wanted was someGas and beer and she totally went off for no reason. I will be reporting her to corporate if she still has her job. At the end of the day don’t work if you don’t like it. I have friends who told me she’s rude to all her customers every time she works like I said if she don’t like it there then why is she working. It makes me not want to come to that store ever again and now that she caught on video being disgusting you’re going to loose a lot of customers. She need to be removed from your store
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October 2023 by Alisha Whynn
The lady that was working last night was very rude! She should not be in customer service if she does not like the job.There is a way you talk to people and handle situations and that was not mature at all.I live in England and I saw her interaction online and I am glad I did as it just shows the type of people you employ.Staffing needs to be looked at
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October 2023 by Katrina Amos
Michelle is classless and has zero customer service skills!!!! You all need to find better help.
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October 2023 by Xavier Hernandez
The lady working last night needs to learn customer service
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August 2023 by Aaron
7-11 .. think about it, some guy named Seven Eleven opened a convenience store some time ago. I mean... what an oddly catchy name, I mean they're everywhere now. Someone tried to tell me they named the store after hours, whatever bro it would be named 24/7 if that were to have any truth behind it
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July 2023 by Bobby Leach
Great people at that 7 11 on Kellam rd
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June 2023 by Mary Dill
Michelle has no business whatsoever being in customer service! Her behavior towards me was completely uncalled for! She wasn't even my cashier. She was at the next register and began belittling me all because I forgot to mark 1 number on my mother's lottery ticket. She even said in front of a store full of people, "Get your **** together, Babe!I" I stopped by the next day, and the manager, Karl, never tried to deny that she treated me badly for no reason whatsoever. He just apologized for her behavior. When she saw me, she ran into the back to hide and refused to come out and apologize. Karl bahaved more like her boyfriend than manager, so I reported him to corporate, just as I did Michelle. I went to a nearby 7-11 and told them what had happened. They weren't the least bit surprised! In fact, they knew Michelle's name quite well, and we're grateful for the business that she sends them.
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June 2023 by Google user
Michelle has no business whatsoever being in customer service! Her behavior towards me was completely uncalled for! She wasn't even my cashier. She was at the next register and began belittling me all because I forgot to mark 1 number on my mother's lottery ticket. She even said in front of a store full of people, \\\"Get your **** together, Babe!I\\\" I stopped by the next day, and the manager, Karl, never tried to deny that she treated me badly for no reason whatsoever. He just apologized for her behavior. When she saw me, she ran into the back to hide and refused to come out and apologize. Karl bahaved more like her boyfriend than manager, so I reported him to corporate, just as I did Michelle. I went to a nearby 7-11 and told them what had happened. They weren't the least bit surprised! In fact, they knew Michelle's name quite well, and we're grateful for the business that she sends them.
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February 2023 by Casey Vonderborn
Michelle is rude and has an additude problem. Don’t know how she could’ve gotten a job in customer service. It’s not hard to talk to people with common decency, especially when there is minimum conversation.
