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October 2023 by Tiffany Brinkley
Very pleasant staff but not a go to place for me. Purchased a relaxer and it was expired the items in the box had crystallized and very afraid to use it in the same purchase bought black edge gel that I’ve purchased multiple times before at other locations and it had a very watery consistency (strange because it was never presented to any heat which I’ve seen this happen to gels when do so) again very afraid to use so it to was trashed looked like it could have possibly been tampered with ??♀️.
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October 2023 by Casey VonderBorn
Was watched & followed around the the store the whole entire time. Charged me $1 to try on a wig & I was very uncomfortable so I left and went somewhere else.
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September 2023 by Kimberly Johnson
Steve and his family are Amazing! I worked here before and I love the way that everyone is treated. Awesome customer service and it's nice and clean
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March 2023 by P Hodge
Always friendly and the ladies are truly helpful
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December 2022 by Jayla Rush
I came here for the first time about a few weeks ago and was immediately thrown off by the aura in the store. I was simply looking around for a specific product and one male would not stop watching me and coming up to me asking what I was looking for and if I needed help. People of color, avoid this shop if possible. I wasn’t even done looking for all of the items I wanted before he asked me again if I needed help and what I was looking for. I just decided to check out with what I had because I was extremely uncomfortable and tired of being followed. The racial profiling at this beauty supply store is blatantly clear and the owners need to work on how they approach customers and stop following them around to harass them. There are other ways to make sure people aren’t stealing without being prejudice. Shame on this store.
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October 2022 by dav-lan natoin
Not the best wig selection to me and they do watch you like an dog but overall I do visit this place alot
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October 2022 by China B.
I always come to the store when I'm looking for accessories, makeup, or hair products. They have a good variety of items to choose from. They also sell fragrances, contacts, lashes, jewelry, and lots more.. The owners and staff are nice and normally friendly. They always have Christian music playing and its nice to listen to while shopping. They normally are pretty cool but on this occasion they followed me around which made me a little uncomfortable. I'm assuming people have been stealing. So to a point i can understand. But i almost walked out and didn't buy anything. It was just to obvious. I spend good money there!! That's my only complaint. They have tons of wigs and hair pieces to choose from. Most are lace fronts which are more expensive. I like this store. Check them out!
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October 2022 by Diane B. Nelson
I've been a faithful buyer for years with this supply store. I just purchased two purses. Less than a week I called to exchange them. I told them that they were still new with tags. I told them that I also had the receipt. They denied me and said" oh if it's been over a week you can't exchange. I told them that it hasn't been over a week. Then their excuse was no we can't exchange it. We don't do exchanges. I won't be going back. I would suggest to find another hair supply store. They do not believe in exchanging anything. You will be just stuck with it. Period. You been warned?
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August 2022 by Donna J.
Are you guys open? The sign says open but it's been weeks now I'm just curious what's going on?
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May 2022 by Jessica C.
Typical beauty supply store. Prices are a little higher on products but that's to be expected for beauty supply stores. Most of everything you need you will find! I have a 4 out 5 because they always seem to be out of stock of the dark brown NYC brand brown pencil I use.
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January 2022 by Ryann Davis
Great store and very friendly staff
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December 2021 by Shaimoni Blount
I’ve been shopping here for years!! Usually always have great customer service, to the point where I tell them to keep the change. I brought a 79.99 “hd” closure from janet collection yesterday and upon getting my hair done today realized it was not a closure! I went back to exchange it for actual closure that had the side tabs on it and they told me because i opened it and took it off the tags it was not in original condition. They are overpriced! I will not be coming back and also will be contacting my bank.
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October 2021 by Nisha G
Been shopping at this BSS for some time now about 8-9 years but as of recent, I have had some very bad experiences while shopping with Ace Beauty Supply Store. I came in on a Thursday afternoon just picking up a few items (Shine n Jam & Marley Hair) I was accused of opening and tampering with styling products while shopping. I had only been in the store for a few minutes. Let alone have time to be opening and using products while shopping. I usually prefer this BSS but that experience just left me speechless. Ladies of Color, go elsewhere. I was randomly accused and yelled at, while not sure 100% of what was happening. I got myself outta of that situation ASAP. Wasn't worth the headache, I kindly told the owner I would be leaving a review as well as letting all affiliations know NOT TO SHOP HERE.! Left a bad taste in my mouth and makes me wonder what else could they be randomly accusing people of. PEOPLE WORK HARD & DO NOT NEED TO STEAL, TAMPER OR USE PRODUCTS WITHOUT PURCHASE. I will never shop here again, I thought this was a Christian Business. Smh Just hoping My Race wasn't a factor, not sure why I was randomly accused. And the lady looked offended when I chose NOT to purchase my items. I will not spend a Dollar nor a Dime where I am accused of anything! I gave her my 2 items and left the store. Thanks but No thanks.!
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March 2021 by Rashaun Phillips
I do not recommend this beauty supply store to any natural hair women and men because when I try to return something it was in good condition and they did not to get bad so don't go to the beauty supply store please not a natural hair friendly beauty supply store
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December 2020 by Fontaine White
This establishment is my go-to for all of my hair products my earrings , and some clothing purchases in the near future! And might I add they pretty clean and organized to be a hair store for predominantly black hair care!
