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April 2024 by Bob Royal
Site says they close at 7 and I pulled in at 610 as all the employees are walking out of the store. They say to me "I don't care what the website says, we close at 6 and that's that"
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April 2024 by Robert Paulson
Closes at 6pm... says 7pm on Google maps ?♂️
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March 2024 by Ken Lynch
OUTSTANDING customer service from a friendly, knowledgeable staff. While the prices may be a fraction higher and the stock relatively limited in some areas (e.g., lumber) when compared to "big box" stores, a trip to Kempsville Ace Hardware is well worth it. NOTE: the store closes at 6:00 PM (Monday-Saturday) NOT 7:00 PM as stated online. Sunday hours remain the same. Also, the post office inside the store has been closed since April, 2023.
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March 2024 by Thomas Cochran
Store hours 8 until 6.00 Monday thru Saturday, Sunday 12.00 until 5.00 no matter what you see on internet!!!
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March 2024 by Jim Setzer
Great neighborhood hardware store. I love shopping here.
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January 2024 by Jeremy Hackett
Inadequate stock, rude woman
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December 2023 by elly De ford
Great service, great prices
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November 2023 by Sefora Sims
Great customer service !!!
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August 2023 by Ron Behmke
Great staff!!!! I rented a carpet cleaner and they showed me how to use it. Great job, thanks.
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August 2023 by Kelly Papineau
They have high quality store brand items beside the OEM brands on just about anything you chose. The also have a variety of bbq sauce types from local farmers
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July 2023 by Sue Wolf
Very helpful. They had what we needed. They also had the best price in town for what we needed . Very hard store to find without GPS. They loaded up my car with everything without me even asking.
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July 2023 by Nicholas Cavanaugh
Classic ACE feeling. Old school building, old school knowledge
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June 2023 by Pam Harris
I had to return a paint pencil that the tip had come off. I never return anything but this item was defective. The man who waited on me at the register was very nice. But the lady who usually rings up customers had to help him with the return. She was so loud and rude. And as I was leaving the store she said to a co worker loudly that she had never seen that before referring to the defective item I had just returned, She as very rude and loud! I will go to Taylor’s from now on.
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May 2023 by Jenni Salisbury
Tried using this location more than once, very rude customer service. You are best using the south military location. They were so pleasant. It was like day and night in the difference.
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April 2023 by P Hodge
Always friendly and very helpful staff... I'm sad to see the post office there closing 4/29/2023