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February 2024 by Theresa Marie
Purchased a battery online to pick up in store. I asked if they could install it for me, as that is a service they provide. The man who helped me (Bruce) questioned why I thought I needed a new battery. I told him that it's been hesitating to start & that it wouldn't start the day before & I also had my neighbor check it and confirmed that was what I needed. He made one of those noises like humf, to which I replied, "He builds cars, so I trust his word." He had me start the car and tried to tell me it wasn't the battery.Bruce then proceeded to check my battery with both testers. And, yeah, I needed a new battery.Twice, walking behind him into the store, he did not hold the door.I'm not sure if this man doesn't like women or if he just doesn't like to do his job.None of this interaction nor questioning was necessary. I knew what I needed, and that is why I purchased what I needed. All he had to do was his job.
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December 2023 by Tremorego
Purchased a pair of headlights for $50 which was pretty easy and I got a lot of recommendations from the associates. Asked for some help putting them in since I have hand tremors and it's very difficult for me. Was told they don't do that, which I kinda get, but after watching someone struggling with the stuff for close to an hour, you'd think as one human being to another, some help would be offered.Glad to know what they won't do, because I can tell you what I won't do: Come back.
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November 2023 by Angelina Boyd
A big thanks to Sam for changing the battery in my sister’s Chevy. Sam was super knowledgeable and helpful.
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October 2023 by Chelsea Morrison
Customer Services was amazing. I was out of state and battery on my car was acting up. I was able to replace my battery!
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September 2023 by Paul Blanco
It’s always a good experience but this time it was better. Customer service is always on point and the willingness to help resolve any and all matters is phenomenal. Definitely recommend this location over other in the area.
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July 2023 by Cody Emerson
I was in there yesterday and I was helped by a girl named Heather. I guess she was kind of new but she still seemed knowledgeable and she was great to talk to. Extremely helpful and quite witty. I will definitely be returning for the great prices and awesome employees.
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April 2023 by Matthew Mueller
the matched Walmart's price on a set of turn signal bulbs. also lent the tools needed to quickly fix my burnt out turn signal.
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April 2023 by Janeta Abney
Went all out trying to get the correct windshield wiper for us DURING a cold, windy rain! Putting it on themselves, even!
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April 2023 by aida ambrosio
Lovely staff...nice service and conversation too.
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January 2023 by Gary pladsen
Very good service. Had a new battery installed. Great service
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November 2022 by Charles neilsen
Quick battery replacement! Long day after work, truck battery was nearly dead. Hunter was able to change it in 15 min (there was some parts to move out of the way) Thanks again!! Now the family truck can keep rolling on!
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October 2022 by Lori Thornton
Always eager to help me! Especially the lady that works there!
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September 2022 by Nate W
Unfortunately it looks like someone else had the same issue, went to purchase a tail light and came back the next day to return it after I figured out the tail light was not the problem. The bulbs worked fine as I tested it in my working taillight but the store owner/manager was extremely rude and stated there was no possible way to return or even exchange it for the actual part i needed.
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September 2022 by Laura Burnette
Taylor went above and beyond to help me with changing my battery. He had advice for future service and was very friendly. I will absolutely look for him next time I need anything for my car.
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August 2022 by S Sterling
I'm glad that everyone else recieved such stellar service at this location. Us, not so much. My son, who is a new driver, went in asking for assistance with replacing a headlight bulb. The young man behind the counter looked it up, and told him it could be one of two types. When he asked how does he know, he was told to "go home and take it out and bring it back." Had I not been there, I wouldn't have believed this. So, we went to Auto Zone at Harris Teeter, and they went beyond this service, and showed him how to do it, and we left with the light bulb. Sad.
