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December 2023 by Geri Brogdon-Mayes
This is a great family business. They have outstanding customer service. My 65” Sony was fixed in a flash. I was made to feel very comfortable and informed about my tv. Plus they gave me 1 year warranty. Need your tv repaired? Affordable Mobile TV Repair is who you call!!!!
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December 2023 by Alan Fox
The same issue as so many other 1 Stars - It really puts the business into perspective.3 weeks ago (Nov 17th) I talked to Wayne the owner about repairing my Samsung TV. He was very friendly and upfront about the issue and price. Due to the issue he stated he was going to have to pick up my TV for repair and bring it back to his shop. So we scheduled a date for pickup on the following Monday (Nov 20th).I reached out to Wayne Monday morning to try and confirm if the pickup was still happening today. He responds back saying "sorry I got sick last week so I will not be able to pick it up. I will call you later today to schedule a new time.".... honestly no problem, people get sick, it happens to everyone. BUT I never got a call back.A week goes by and on Wednesday Nov. 29th I try to reach out to Wayne. Again, letting him know I was still interested in getting my TV repaired and I'm waiting to hear back for rescheduling pickup.Its been 4 more days and I still haven't heard anything from this business.At this point the only option left is to take my business elsewhere.
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October 2023 by T. K.
I needed my tv repaired and googled this company hoping I could use their services........I did NOT get an answer and left a nice, professional message with my name, number and the nature of my call.............I waited THREE days and still NO return call??????I called again and left a message.......Guess What?........THEY NEVER CALLED BACK!!I guess they don't want my business or money!Very RUDE and UNPROFESSIONAL company!!I do NOT recommend them......Use a company that CARES enough about customers to at least return your calls!Absolutely the worst!!.....................GRADE = F
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October 2023 by Rob Palmer
Wayne was amazing. The same day that I filed a warranty repair for my TV Wayne called me and has the best bedside manner. He was upfront and transparent from the first phone call to the completion of the job. As soon as I got notified the part had been delivered to the technician he was calling to schedule a time to repair. Definitely two thumbs up and he does business the way it should be with reliability and smile.
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October 2023 by Help Meadow
The friendliest and most efficient tv repair company we have ever used. Super friendly staff and very trustworthy. We got their cards and will be highly recommending them to everyone we know.
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September 2023 by Ednie
I’ve been trying to reach this guy for several weeks now about my TV repair. He answered one phone call told me he would give me a quote and give me a call back have not heard from him since don’t waste your time.
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June 2023 by John S
Well well well…. Unfortunately there are only 5 stars to give…because I would’ve given Wayne and his associates, let’s see…3 carry the one.. yes 457 stars! Yes, that good. Think of an old Bruce Wayne who fixes TV yet has the gentle touch of a small newly hatched chicken. He was excellent, diligent, timely and affordable. Wise beyond his years like a small miniature Buddah. The speed in which he responded to my requests hit me in the face like a flapjack thrown out the window of a race car. Wayne is also extremely versatile as he additionally works with appliances. And here’s the best part, he gave us a warranty on his work as well. So my God if that doesn’t want to make you sign this guy to fix your TV, appliances and possibly your life then I don’t know what will. I highly recommend him and will definitely be using him again. I hope this review is only a small glimpse into the worry free oasis that is a world with Wayne as your appliance and TV fixer. Good day internets youngbloods.
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June 2023 by Chris J
Like many others, I had extremely frustrating issues with a lack of communication and follow-up. I called on 11/2 and received a call back that afternoon. I provided my information and was told I'd receive a call back but never did.I called back on 11/12 and spoke with the woman at the shop. She took down my information (again) and said she'd route it to the right tech and have them call me back. After not hearing anything, again, I called the shop back on 11/13 as well as texted Wayne, the technician, but never heard back. I specifically asked if they could at least let me know if they are too busy to take on my repair at this time.I can totally understand how one can get busy; I'm busy myself, which is one of the reasons why I need help. That said, I'd rather be told that they're not able to take new service orders or there's a (whatever) lead time needed. I wouldn't have wasted a month waiting to hear nothing.This isn't exactly a model for professionalism and courtesy.EDIT: The owner's response said they reached out to me for more questions but I "never responded". That's absolutely not true, as is clearly meant to deflect any accountability.
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April 2023 by Patrick H.
Would have loved to give a 5-star review, if they ever even called us back! We were given these people as a trusted repair shop by Hisense. We called and eventually got a return call. The woman then apparently contacted a rep who needed information from us regarding what the TV is actually doing. We gave all that and were told we'd get a call back with a quote and a time for service. Never called. We called back a few days later and left a message. STILL no call back. Here's a tip: If you want business, treat people better by actually returning calls!!
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December 2022 by Suzanne Crawley
Wayne and his sister Cindy are the best. I had a 60” TV die right after warranty ran out. Wayne came over took my TV apart to see if it was salvageable. We decided a new TV was the way to go. Just delivered a beautiful 65” and set it up. Buy local and buy with Affordable TV.
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December 2022 by Thomas Ford
I’m so happy I found this guys. Fixed my TV I’ve had for 15 years. Definitely will use them for all my TV and appliance needs.
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November 2022 by Lisa Dean
Called this place because they had good reviews...they called me back that evening and I explained what was going on with my Mom's TV. I believe her name was Cindy....she took the info and was going to forward it to a tech and someone would get back to us. That was 3 weeks ago. The TV won't turn on, probably a simple fix...maybe they can't be botheredEDIT: you wanted another chance...was willing to give you one. Called Saturday, no answer. Received a text that said I will call you back shortly....it's Wednesday.
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November 2022 by Mike Johnson
Called Wayne but he was out of town up his return we got in touch with each other. I told him my problem he gave me a price over the phone. I sent him the model and SN he ordered the parts they came in. He picked up the tv took it home called. A couple days later it was ready. He brought it back aligned it and 1 yr warranty. My mother in laws tv is fixed. Yay. Thanks Wayne
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November 2022 by Karl Morrisette
Initially called and spoke with a gentleman about my tv. He was great and took my basic info and said he would call me back later to set up an appointment. I have called back, texted and even filled out the online service request and have not received a call back. If they can’t or don’t want to do the work, just say so and give customers the courtesy of a call back rather than leave them hanging.
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November 2022 by Skyler Delawder
I called wayne and his sister late in the evening like around 430 and they came out same day and fixed my TV they was very friendly and affordable. My grandchildren are very happy. I have nothing but good things to say about this company and will for sure call them again and recomend them to anyone that needs repair work on tv thank you wayne and cindy
