-
October 2023 by Nick Church
Absolutely the BEST customer service experience I have ever had at a storage facility. PJ was informative, personal and very helpful- and such a great personality. This place is hands down, for the price and customer service, the best option in Hampton roads. Don't waste your time- head over and visit PJ today!
-
October 2023 by Out Spoken
PJ and Sharon were very helpful. Great customer service and knowledgeable. Clean facility and very organized
-
October 2023 by Robert M.
I was extremely pleased by the service provided by PJ & Sharon. This is the 5th unit I rented within the past three years & have always had a great experience. Easy process to move in.
-
October 2023 by Steven Kennedy
I rented a storage unit from Sharon and PJ for 2+ years and only recently ended my rental, not needing it anymore. They were always very personable and friendly, my unit as well as the entire facility were very clean, and the price was very reasonable!. I never had any issues with bugs, smells, or anything and was very happy with my rental. I would not go anywhere else if I ever needed a unit again.
-
September 2023 by Rachel Rodriguez
Staff is very friendly. I called yesterday to do a payment over the phone. PJ was a great help. My son had a storage unit there for years so when we moved here we used them too. Well taken care of.
-
September 2023 by Que The p
Sharon and PJ are great. They took care of me quick and where extremely polite.
-
August 2023 by Marco Rivas
Sharon and PJ are an amazing team. Not only do they inform you of the many options they have but they ask you to share with them your situation so they can give you their professional advice. They were so great to work with and we are happy to not only have found great pricing (and we compared), not only cause they have a truck available for you to use but more importantly to have folks happily working and building relationship with their community. Very happy to continue using them. This is our third time and we are still very happy.
-
July 2023 by russellwkelly
Had a issue with missing payment supposedly then they found it and had charged me a ten$ fee followed by a 25$ fee two weeks later..managers have no regard for problem solving or customer satisfaction.
-
July 2023 by Chris Tanner
Your location on on Oceana Blvd is well maintained. PJ and Sharon gave me exceptional customer service. They truly went above and beyond.
-
July 2023 by Kim Jones Arnold
Sharon is an incredible person. I have a unit there which is clean and safe and easily accessible. My card expired and I really appreciate that Sharon spent time contacting me in a timely manner so I wouldn’t incur late fees or penalties. They could’ve just sent an e-mail and waited until I noticed. Thank you Sharon for your customer service.
-
July 2023 by Eric Hall
I've had some units at this location for about 2 years now. From the start PJ & Sharon have been friendly, helpful and seem to take good care of the grounds. I recently had to change some things over and needed their help. Not only did they accommodate but they did so with a smile and went above n beyond. If you need storage in the area I definitely recommend
-
June 2023 by Chelsea Shipp
My family and I have units here. They have always treated us like family . My mom knew Yvonne who was there for awhile and she was always so great . But since she left it’s not changed I went in today needing help getting my lock cut off and haven’t been there in some time. I just pay but now it’s time for summer cleaning realized I lost my keys didn’t have my code anymore due to switching phones Pj and Sharon were absolutely amazing super sweet and had it cut off in seconds. I absolutely love and trust my things being here . I don’t plan on moving out any time soon lol .
-
June 2023 by Victoria Nunez
Great customer service! I was greeted by PJ and Sharon, felt very comfortable with the process. Very satisfied.
-
May 2023 by Abel Diaz
They have always being considerate and very helpful. We have been their client for many years. The previous administrators and the ones now been excellent in their service and treatment towards us. We appreciate them very, very much. May God Bless them always.
-
March 2023 by Jennifer F.
Amazing management. Just rented a unit yesterday because the place Im currently renting from raised their rates to an astronomical level. Its been slowly going up over the last couple of years but this last rate increase made it so I'm paying 3 times what I signed up for. I had very little time to get my items moved and was beyond stressed. They made the transition so easy. They scheduled me to use their truck free of charge and assured me they would be available today if I needed to rent an additional unit due to size issues. Everything has gone smoothly so far and a big part of that is management from this business. Fingers crossed that today's move in goes well!
