-
April 2023 by Adeline Plemmons
Always love Platos Closet! They always have the cutest, stylish dresses at low prices. This location was no different!
-
March 2023 by Koffee Beans
My first time ever going into this store and the two Caucasian female employees came over to where I was like I'm going to steal something. Pathetic
-
December 2022 by Catherine Moncrief
They returned our jeans without any problems!!!!! Very nice staff!!!! Also bought socks there!!!!! Payment was easy and fast!!!!! Very happy with my experience!!!!!
-
September 2022 by Lyuba Shur
Very poor service. Employees are rude and arrogant. Do not recommend
-
July 2022 by Ben
Staff was very nice and the store had a nice selection of clothes
-
June 2022 by Ben Ocampo
Staff was very nice and the store had a nice selection of clothes
-
May 2022 by Mike Tony
This is the store that I Like the most I love cotton that they use for the clothes really love them from the hoodies to shirts to T-shirt’s it’s the best
-
May 2022 by Clark Celksa
The aerie employees are the sweetest people I’ve ever met. They know their product and kept checking in with me. I was stuck on some leggings and a girl stepped in and asked me if I wanted her to explain the styles. It was a huge help and ended up going with the real me leggings. Aerie is the best part of American eagle. I used to shop there too long ago and didn’t think I could find anything I would like. Aerie changed my mind immediately. I recommend stopping in and shopping. Store is so cute and clean, everything seems to be on sale, employees are sweet.
-
April 2022 by Hanna Lewis
Awesome experience at AE in Lynnhaven Mall! Manny and Ray are the best and were super helpful with all my shopping needs/questions! :)
-
March 2022 by Kelly Lewis
I just left this location on a Monday afternoon when the store was pretty much dead. The associates in both aerie and american eagle were standing around talking and hanging out so I interrupted to ask for a fitting room. I was told that both fitting rooms were closed due to being understaffed. I was confused as I was one of 2 customers in either store. They told me to buy all the clothes and go try them on in ANOTHER STORES FITTING ROOM and then come back and return what I didn't want. So, it's okay for american eagle to overburden other store's staff and fitting rooms but the 6 employees at american eagle and aerie can't be bothered. I needed to make an exchange since the pants I ordered online didn't fit but now it's just a return since I couldn't try on anything else. Kind of ridiculous to play that card on a dead Monday afternoon. I could see that if they were slammed busy but this is just ridiculous. So just know they don't let you try on anything even if you're the only customer there. They just can't "handle" it.
-
March 2022 by Blake Jones
This experience happened on 1/27. I went to aerie and asked an associate about items that are apparently only online. Well at the time I didn’t know it was an online item. I showed the sales associate some pictures of items I was looking for and she took my phone (first of all, I did not want her to grab it but she did it anyways without asking) and she said with the worst attitude while scrolling on my phone these are only online and handed me my phone back. Whatever, not a big deal. I shopped around a little and the sales associates were standing around talking to each other. Found a couple of cute items. When I went up to the register to check out, I had to stand there for about 5 minutes before someone came up and asked me if I was ready to check out. Duh I’m standing at the registers. Before a girl came up, I heard a bit of these girls conversations and they were gossiping about everything; it’s so slow, I’m so bored, blah blah blah. I also heard negative comments about other people that worked there. Unprofessional and rude. I will not be coming back.
-
December 2021 by Jessica Milam
This review is solely based on the employees of Aerie. The clothing from both American Eagle and Aerie are great, no complaints. However, the employees of Aerie are far from great. Went into this store twice to get Christmas gifts for my family and myself, when I went to ask an employee a question or was simply being nice and making conversation, each time and different employee was ruder than the last. This store is not helpful, extremely unprofessional, and lacking in customer service. They were more worried about talking to each other than helping customers. I heard “I’m so bored” …. “Did you hear *** is dating ***” and other useless and no work related banter during my shopping experience. If these ladies of this particular store do not want to help customers then they should think about a different career field. I have never felt so uncomfortable in a store in my life. When a customer is spending hundreds each time they come in, you would think they’d receive better customer care, or any care at all. Rude and disrespectful.
-
June 2021 by Amanda Wilson
Great store. Very good selection and helpful staff. Clothes last a long time.
-
January 2021 by Jenna Leigh
had a bad experience here. ordered jeans online and got the wrong size so i went to exchange them. they told me i could exchange them for the next size up and i was like great so then they tell me they don’t have the length i need which was annoying bc i am a tall. i agree with the length they have because it’s whatever and then they sent me over to a table and told me because i bought the jeans on clearance they don’t have them, even though they already said they did, and all they could do was a return. i accepted the return and went on with my day but later saw an ad OF THE EXACT JEANS but they were regular priced. went through the reviews and they’ve literally had them for years. not sure why they couldn’t have just exchanged for the bigger size if they actually had them. really annoying and i don’t appreciate being lied too.
-
December 2020 by Ann Sprouse
Their jeans are so flattering on women!! Comfortable, and great quality.?
