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October 2021 by george george
Frank and Orrin are great guys! I was traveling through VA on the way the Chicago when the coil pack on my car failed. Without an appointment, they helped me diagnose the problem late on a Saturday afternoon and helped me find the part as well.
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August 2020 by Gil Lawrence
Most parts are there no waiting no ordering thanks Big House
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February 2020 by Robert Austin
Frank the owner is very helpful and easygoing.
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November 2019 by John Flowers
Frank is the best
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October 2019 by James Barber
They have everything you want for a VW. GREAT PEOPLE , go out of the way to help you .
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October 2019 by Wendy Wendy
Very Very pleasant...
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June 2019 by David Kernaghan
Friendly owner, and very knowlegable
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May 2019 by Stephen Roberts
They know their stuff!!! Love the bug house.
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March 2019 by Greg
Layed back bug service. I enjoyed talking with Frank. He wouldn't have been around this long if he had a bad reputation. I like these guys. Fair and honest. They know vintage VW's. The hours are not typical and that works to your favor. Ibwiyod say I'll be back, but hopefully not, but I gotta bug so I'm sure I will. And when I'm back I know they will take care of me and my 1970 convertible.
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February 2019 by Zion Root
Very good people so helpful
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January 2019 by Emma DeLong
Unfortunately had a horrible long expensive experience here at bug house. Traveling the country in our bus and not only does the clerk show up 15 minutes late to open to the store he knocks driving the bus around. Then says the mechanic will arrive an hour after the time the business opens. The mechanic was also 20 minutes late. Not only did they not have an oil filter for our bus at VW Shop we wait nearly three hours to get the oil filter delivered. When we asked if they could check the transmission fluid it seemed to be a huge inconvenience for them. All we did was just ask to check it. All we wanted was an oil change. Got there at 10:55 am they said they would be open at 11. Helped at 11:15 my husband even helped move cars out of the garage for them. The mechanic showed up at 12:30 then we didn't leave until 1:45 on top of that we were charged 90 dollars for an oil change...don't waist your time and money here. I'm sure sorry we did
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January 2019 by Timothy Wells
Great place for vintage VW repairs and parts. Very knowledgeable. They are very helpful providing tips about your VW since most older cars are in different stages of wear and tear. Don't try to overcharge or recommend unnecessary repairs ... Mindset of if it ain't broke, don't try to fix it!
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January 2019 by Alan Michaelis
We just needed some info for selling our VW Bug. The owner was very helpful and spent a lot of time with us even though we were not buying anything from him. Much appreciated.
