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October 2025 by Nicol Roberts
I have a love hate relationship with this place. The facility is nice but expensive. We havent even been there a year and prices have gone up. There are some strange individuals that use the place for personal business. And, the owners are ruthless, there is no room for error no matter what you are going through if your payment is 4 days late they lock the unit without reminder and the older lady at the desk lacks personality.
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April 2024 by Virginia
I was winning a storage auction and they waited until the last seconds to "cancel" the auction due to a listing error. I already know I play a dangerous game winning these units but these people are playing a dangerous game being shady with the auctions. Someone wasting their time on an auction that gets canceled due to shadiness might get mad enough to find out everything about the people that work there just like they should be doing with all the auctions they win. I know I personally look up everything about the people I win units from. I know one day I may get shot over it. I also know I'm a sociopath getting off on doing this type of work but I am not a psychopath. I hope they don't ever cancel an auction when a psychopath is involved or even just somebody with nothing to lose especially now that they have a casino AND people who gamble are 19 times more likely to commit suicide so hopefully nobody ever hits rock bottom and then ends up getting screwed over by area STORAGE. IT COULEND BADtrying to deal with this facility because they might come back at this facility with nothing to lose
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March 2024 by Randy Obrien
My experience, I purchased a storage unit threw this property on storage treasures I arrived at the store and they had already removed the security tag which shows no one has been in this unit. They would not refund my money. Stay away
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February 2024 by Teresa Hill
I love when I call the staff greet me by my name they know your storage area #. The staff is very considerate about the timing of your payment it’s so nice that they will send text, email, and a call and they are so nice about it they give empathy that is big for me.
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January 2024 by Serina East
The owner hides behind his employees and won’t talk to his customers.
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January 2024 by Aryeh East
I needed something quick and close by. Ended up paying $160 for a 5x10 on the 3rd floor. My wife called a couple of places the same day and and got a way better deal. I asked for a refund since I hadn't set foot in my unit. Nope. Partial refund? No, sir. Nothing. "You signed a lease".
There you go. If you're reading this just know that there are way cheaper places in town. I was foolish. Don't be like me.
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March 2023 by Jenni “JenniMac” McFarland
Best service around ~ I utilize this company for our Real Estate Staging materials and items for BSA Scouting. The staff are so KIND and PROFESSIONAL. Thankful for its close proximity to my office and the clean and bright facility!
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December 2022 by Judy Lambson
Best in town! Left after several years due to not needing anymore but now in need again and about too get our business again! Clean and good prices
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September 2022 by Nancy Hackney
Nothing to brag about - it's just open space for renting. I've had a unit there for several years. The rate increases are ridiculous and the manager tried to justify it by saying they check the market and stay witin the same rates. Then she tried to "explain" by saying I missed one increase since I pay annually - that just means they took TWO rate increase within the past 12 months - equating to a 32% increase. I called six others and found Area Storage was the most expensive - as high as 45% more, so check around.
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July 2022 by Ann McInnis
I have had only pleasant, positive, cooperative, and helpful experiences during my tenure with Area Storage.Michelle and Crystal both display excellent customer service skills and Michelle, with whom I have had the most contact since the beginning, has been exceptionally considerate in explaining policy, etc.Yes, it’s pricey, but worth it for what I get.It’s clean, safe, near my home, inside, and climate-controlled.
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April 2022 by Carmen Melton
A little expensive, but very nice facility. Very clean all over!
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March 2022 by Jonson McGillson
Rent hikes are getting ridiculous. Been using this place the past 3 years and just this past 6 months alone they raised the price of my 5x2.5 unit by 30 dollars.
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September 2021 by Worthington Publishing
The staff is friendly, however, once you are in they begin hitting you with never ending price hikes due to "increased operating cost". We have an office here and two 10x 15 units and every two to three months we are getting a price increase. Look elsewhere and read your contract.
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February 2020 by P M
A bit pricey, the lady who owns it is stone cold mean, always smells like mothballs, but they keep pests in check enough that they don't transfer between units so thats worth it to me. Also the entire thing is indoor. Bonus.
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August 2019 by Rebecca Fegan
Been having a really hard time and looked around at a lot of different storage facilities. Crystal helped me and gave me an honest price and size (another person at a "reputable" storage place straight lied about the size, showing me smaller units and claiming larger than it actually was, at a higher price...I didn't know any better). They are also very compassionate and work with you. Overall, a great experience and I'm glad I didn't go anywhere else. Crystal is awesome and I was so relieved when I came there. Best customer service I've ever experienced, %100, hands down.
