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November 2023 by Jes Salang
Great service. Josh saved the day and is very professional. Highly recommend. Took extra time to help and even got a discount. Best AT&T store in Virginia Beach. Close to US 13 to New York and Shore Drive in Chics beach. Will definitely return.
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November 2023 by Katrina Dutton
Great helpful staff and chill vibe in this location. We came here to pick up a new iPhone instead of waiting for shipping. Would definitely return for the great service we received.
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September 2023 by Jeanne S
Josh was wonderful at explaining our options for upgrading our iPhone. Patient, knowledgeable, and honest. I will definitely be back to update the rest of our family phones. ? ?
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September 2023 by Michael Morrison
Josh was wonderful! He addressed our concerns about transferring our phone service and built us a plan in our budget. We look forward to our new phones!
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September 2023 by Mark Tanner
Josh was super helpful! Turned what can be a pretty stressful experience to something completely easy when I came and got my new phone. Would definitely recommend!
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August 2023 by Courtney Pockat
WOW. Customer service at this location is above and beyond!! I was helped right away on getting a new iPhone by the manager Chris. He was super easy to work with and went in depth on the cell phone plans available. He made sure I was receiving all the benefits out there for military. I’m beyond satisfied with the support I received at this location.
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August 2023 by Jon miles
I went to this store just to ask questions about my phone that would not power on. The man was able to get it back to life and give me reasonable upgrade offers as well. I will be returning back for the new I15
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August 2023 by Kali Moore
Honestly, I can say that this was one of my best experiences I’ve had at a retail phone store. Chris Rozzi not only made me feel super welcomed, he also didn’t make me feel pressured to buy anything. He wasn’t pushy like most sales people. He gave me my options and laid out the facts. I was more than happy to do business with him. I will definitely be coming back here with my husband to upgrade his phone too!
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August 2023 by Juan Juan
We came in to port 3 lines from T-Mobile and Josh helped us. He was outstanding, had amazing customer service, and we walked out extremely satisfied with 3 new iPhones and a lower bill than we had at T-Mobile. Thank you Josh!!! We will be recommending you and this store to everyone we know.
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August 2023 by Dominic bates
I arrived to this store after being rushed out by another ATT store because I was not planning on buying anything new. I had questions about my bill and their store manager, Chris R was able to answer everything thoroughly, patiently and with professionalism.Never again will I go to another store, I am now loyal to Chris and his team here at shore drive!
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June 2023 by Laura Bortnick
Miss Shelayna was wonderful, lovely, patient AND a truly knowledgeable professional! I am as low tech as they come…she had the patience of Job as she explained, fixed and corrected my mother’s phone when she accidentally made it unserviceable. So quick and efficient…everything you hope you would find when you walk Into an AT&T store! What a wonderful representative for your company! Thank you!!!
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June 2023 by tania Green
Shelayna Horne was such as good representative and she provided the best customer service I’ve ever received in tje 15 years here at ATT. Will definitely come back to her for future products and services.
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April 2023 by Santia Tatum
Shelayna and Dom were amazing! I went in for an upgrade and I had the best experience I have ever had since I’ve been with AT&T. Dom greeted me warmly as soon as I came in and clearly explained my options to upgrade my phone. Shelayna helped me finish the upgrade and was very patient, knowledgeable and extremely helpful. She even took pictures of phone cases to help me decide which one to buy! :) Excellent experience and service!
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April 2023 by Marlo Mills
Wonderful location! Great customer service. Quick & easy. I conducted my business less than 30 minutes. I will definitely use this location again.
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March 2023 by Tia E
Another shout out for Dom! He was so personable & customer service oriented. I was honestly kind of annoyed about having to come in today, but he made it such a pleasant experience! His energy is infectious. Really did my heart good ❤️ Let’s start a petition to promote/give Dom a raise!? lol.
