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November 2023 by christopher vick
Recently i went to this location when my Iphone's screen didn't work for no known reason one morning. I've forgotten the persons name that helped but she had it working in seconds. This person knew some work around trick that the corporate store didn't, or was just trying to push a new phone. I'll be going here from now on. Thank you again if you happen to read this.
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September 2023 by Danielle Dunn
Came in for an assist to fix a screen protector on my phone. Zach was amazing and couldn’t have been more helpful. While he was working on my phone we talked about some super helpful options. So patient. Good info! This location is awesome.
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September 2023 by Angela Morris
I had the best experience with Tre W he helped me with direction on how to handle a stolen phone and we asked him to help with another phone that was unable to stop pop up ads he was respectful patient and just a wonderful person I appreciate his acts of kindness he a great helpful employee and all around Excellence in customer service. Thank you Tre W. in Virginia Beach market Square store
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September 2023 by D'Alan Goodhope
Tre was a big help with resolving some account issues and helped get my family with some new devices. Excellent customer service
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August 2023 by Amy Smith
Charles and Tre did an amazing job. When I came in to transfer my data they both went above and beyond with their customer service and were totally awesome to chat with while I waited for my transfer. Thanks Charles and trey! ✌?
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August 2023 by Kera Purvis
Charles , Dana and Zach were such a great help ! They were courteous , resourceful , patient and very polite . I was able to talk with each one of them and relate on different levels while they were helping me with my cellular service . I came back the next day after Dana trusted me with a loaner phone and Zach helped with issues I had been dealing with for months with my phone and watch and fixed every problem the store in TOWN CENTER created . Thank you to the team on lynnhaven for all your help ??
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July 2023 by Corissa Metz
Charles was awesome! I came in to get a new phone. He helped me get all the discounts I was eligible for and made upgrading my phone a super easy and enjoyable experience.
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July 2023 by Corissa M.
Charles was awesome! I needed a new phone as I had dropped mine and the display was so damaged that I could barely see anything on my screen. I wanted to upgrade to a newer IPhone and he helped me get all the discounts I was eligible for. He was able to help me transfer all of my info from my old phone to my new one without hassle and in a timely manner. Great customer service and super friendly!
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June 2023 by Juanita anonymous
AT&T has been very good to me the last 10 years. Phenomenal, superb service, particularly at this store. They give quality service-never rushed, are caring, thorough, and trustworthy.
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April 2023 by Vastine Fullwood
Exemplary customer service! Patience, compassionate, and very respectful with a calm attitude! I always come here when there’s a problem with my phone. And, Zack’ care and service needs to be cloned at other stores.
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April 2023 by Alfred Howard
Charles and Trey were great. Super patient and informative. They took the extra steps to trouble shoot my issues and help me update a few lines. Two thumbs up!
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April 2023 by eric scilabro
So rude! We don't even have an account, but received a bill for 137$. Called to discuss... Was abruptly cut off. Prior to the hang up. Loves to over speak. Will see you tomorrow! Thanks Dana. Your company would be better off without you!
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April 2023 by Tysa Dant
I want to thank Zach at ATT on VA Beach Blvd. He is so great and talented. He helped me out with a serious problem. I rate him 5 out of 5 stars. If I could I'd give him 10 stars. Thanks Zach
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March 2023 by Amanda Johnson
Went to the store today to check my upgrade status only to discover I was missing out on saving some money! Zack and Tre helped me by getting a discount for me and helped upgrade my device today to the new IPhone 14 Pro. What amazing service provided from them. Multitasking multiple customers as well as supporting me the whole time! Definitely coming back and recommending to my family.
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March 2023 by Bridget Lee
Zack was very helpful and when he could not figure out our issue he went above and beyond to get his manger Dana. Dana then went above and beyond to help us out. Very professional individuals! Would recommend!!!! (: