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February 2024 by Sid Patel
The representatives, Lizzy and Danae, at this location are truly amazing! They were so patient with transferring me over from my previous carrier. They walked me through the entire process and were there next to me every step of the way!
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January 2024 by Chris Rozzi
Amazing every time!
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December 2023 by Chandler Nemeth
Dom, Ace, Danae absolutely amazing!!! The’s best customer service experience I’ve had in a long time. Could not recommend them more, they made my transition to AT&T worth every dollar!!!
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November 2023 by Kelsey Seibert
I came in for what ended up being a quick tech fix on my phone, but Ace took the time to notice that we were not on the best plan to fit our family needs. He went a step further than my original issues, answered our questions and ended up saving us a significant amount of money. His extensive knowledge both with offering a technology fix in seconds along with his customer service were much appreciated.
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November 2023 by Lucas Dietz
Had to write this as soon as I got my new phone working. The dude Dominque, or dom(forgive me for the spelling) is the absolute best. He’s super friendly and knowledgeable. He made the process smooth even with the bumps in the road. He is a great conversationalist and makes the entire process much more comfortable and less awkward. Hope he sees this and understands the influence he has on people! Thanks dude! <3
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September 2023 by George Harris
AT&T employee, Shelayna was very helpful and insightful. I visited the Landstown Common store and was not impressed at all. Instead of helping they were trying to push the product. Shelayna at the Red Mill store listened to what I had going on with my iPhone X and showed me how to properly clean the charging port on my phone. It resolved the issue. She earned our trust and business that day. My new IPhone 15 arrived and I went back to the store and they helped with the transfer of my data. I had an opportunity to observe all the employees in action; they are very impressive from the manager that engaged all the customers and make them feel welcome from the 2 young men helping some older customers with new phones and hotspots. This will be my go to store for mobile device needs. They are a good group of folks. They should be a training store for Landstown Common to send their people before representing AT&T.
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September 2023 by Donovan
Absolute life savers! Quick and effective help for our numerous simultaneous issues. 100% recommend this location. Ace was the best service experience I've had at an ATT store.
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September 2023 by James Alexander
Ordering my 512GB Galaxy S23 Ultra was straightforward, but thorough follow-through was lacking.Prior to my arrival, I called TWICE re: the 512GB S23. Every other AT&T store said I'd have to order the phone, but this location said it was in stock.On my second call, I told Elisabeth I'm on my way, and she again confirmed it was in stock. Fast forward one Lyft ride later and I arrived at the store. Elisabeth said, "Let me make sure it's in stock." That's odd because she confirmed it was in stock twice, but low and behold it was a return and NOT a new unit. I ended up ordering the phone - which I could have done at any AT&T location.If a customer calls about a phone, please be thorough and confirm it's available before they journey to your store.
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September 2023 by MT
Elisabeth was fantastic and solved my issue VERY quickly and without any cost to me aside from the time to correct the problem!Great Job Elisabeth!
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July 2023 by Jennelle John-Lewis
I came in on a few occasions and was helped by Josh. He’s very knowledgeable and was able to get us in and out quickly. We were able to lower our bill by $40 because he helped us review our account so thoroughly. Not only that but my dad was able to upgrade is phone (which was much need) with no hassle at all and very quickly. We are very happy with the work Josh has done for us! Chris also was a great help to us!
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July 2023 by Chvnel
Everyone at this store was extremely helpful, especially Dom, Ace, and the manager Danaé! All 3 of them very effectively helped me solve every issue I had, from lowering my bill to helping me upgrade my phone. I got $1000 off my new phone for trading my old one in!! I would highly recommend this store to anybody!!
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July 2023 by Lisa Klutz
Had to stop by AT&T to handle an iPhone reconfiguration. We consider ourselves fortunate - since Dominque Veney (our tech) was extremely helpful and knowledgeable! He made a pretty complex matter, a short, simple, pleasant experience. Thanks again Dom!
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July 2023 by Annie Powell
Danae was a huge help today. He was extremely polite and so very helpful. He made feel appreciated and like valued customers. The stores entire staff was cheerful and upbeat. Quite a difference from the hilltop store. Rarely have a pleasant experience there. It's much closer to our home but the drive to upton in worth it because of it's staff. Thanks again Danae, you're awesome!!!
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March 2023 by Tony Zorotrian
Dana was the fastest and most professional employee we’ve ever worked with at AT&T. Thank you for employing such amazing professionals!
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March 2023 by Mary Cowan
Lizzy and Danea were great. They helped me get updated Apple Watch. Every time I come into this location, they treat me great.
