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November 2023 by Kelsey Kradel
The good guys! I was visiting family from out of town and had some van issues. A few days before that I had my sister in laws car there for brakes and rotors and was just impressed by the level of service and friendliness. When my own van ironically started having troubles a few days later I knew where I wanted to take it. These guys were able to get me in and out the day I called. Reasonable and fair. Good ole boys you can trust!
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June 2023 by HR Viper Knight
Enjoy the small town customer service. The staff lives in the area and is very knowledgeable.
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March 2023 by Brad Wissinger
Great service, friendly staff. Will be going back for all my auto needs
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September 2022 by Shelby Fincham
Went to have my car inspected. The staff was so friendly and prompt! Got there before they opened and was in and out before 830. I'll see you next year!
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September 2022 by Shelby F
Went to have my car inspected. The staff was so friendly and prompt! Got there before they opened and was in and out before 830. I'll see you next year!
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July 2022 by Betty M.
My husband and would recommend Back Bay Auto Repair. We are from out of state and lost our brakes while towing our 13000 lb 5th wheel. Not only did we get "bring it in asap" we also received continuous updates and the status of repairs. There were no hidden cost and they went over your repair(s) with you AND what they felt you would need done in the future. They went over our truck and inspected it better than the dealership had at home (470 miles away) prior to us leaving. Wish I lived closer to have them maintain my vehicles. They put your safety first. I would give more stars if I could. A couple from upstate NY.
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April 2022 by Beverley Williams
We have been bringing our three vehicles ( Sedan, Jeep and huge Silverado) to Back Bay Auto since moving to Pungo. They have addressed every issue and concern from inspections to major issues. Always clear and professional w communication on what our vehicles issue is and the fix needed. They are welcoming and trustworthy to boot!! We never hesitate to recommend them to friends and family! Always leave there a satisfied customer!!
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Great people there fast service much trusted shop... If you're looking to get your vehicle repaired correctly this is the place to go
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April 2022 by Glen Certato
Always a pleasure dealing with honest people ! I Would definitely recommend this establishment .
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January 2022 by Raymond Potter
best place for Auto repair. best people. they will take care of you! ☆☆☆☆☆
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September 2021 by Brendon Harris
I had a leaky valve stem on my TPMS and called first thing and they were able to squeeze me in right away and replace the leaking one with a standard non TPMS one and saved our vacation! People there were wonderful and very kind. Please give them your business.
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August 2021 by Kim Cerillo
Had a tire pressure monitor illuminate on our Audi. We pulled in just to get off the road and check our tires. An employee came out spoke to my husband, checked all our tires, pulled out his inflator, made sure all tires were good and there were no leaks and said, "have a good day, come back if you have a problem". Didn't charge us and wouldn't take any cash. Now that's a great business!!!Service: General repairs & maintenance
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August 2021 by Jason Wilmoth
I went to Back Bay for the first time this morning and I can’t say enough about how pleased that I am. They are so incredibly kind. They worked me in without an appointment, and had me in and out of there in less than an hour and they were MORE than fair with the bill and didn’t charge me for part of it. I felt like I had traveled back in time to the good ole days when your local repair shop was fair and honest. They even had a cooler full of sodas and bottled water with a sign that said to put $.50 in the cup on top. Amazing. Will be back for all of my maintenance needs!
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August 2021 by Samantha Grovatt
Great auto repair shop and customer service! They are very knowledgeable and have educated staff. Would def recommend!
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June 2021 by Tony S.
Great service! Just brought our truck in for state inspection. They're awesome!
