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January 2024 by Kwame S.
I came her to help handle some banking things for my elderly father, and I will say that everything went according to plan. Our banker, Vicky, was very nice, super friendly, and very helpful. She was more than happy to answer all of our questions regarding the different types of accounts available at BayPort. The only downside to this credit union is that there are a few branches in the Hampton Roads area, so it might be difficult to deal with the credit union if you live outside of the area. At least on the few times that I have visited the credit union, the wait time was very minimal.
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October 2023 by June Pope
Fantastic BAYPORT credit union family
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September 2023 by Salesha LOL Lankford
The best credit union for everyday needs. Especially if you are a cash envelopes budgeter. The ATM gives denomination options instead of just all 20's
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June 2023 by Chris DeLosh
Friendly, helpful and genuine.
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April 2023 by patrick jarrett
Felt valued and at ease
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February 2023 by Betty Agnew
Victoria helped me open a bank account today and was SO sweet and explained everything thoroughly. I feel confident in my banking choices thanks to her. (:
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December 2022 by Thomas Frey
Extremely helpful staff!
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December 2022 by Aidan Ahern
Tooks THREE agents on THREE visits to get a clear explanation of a simple question! And this was after completing forms multiple time and being told one thing, and discovering its not!
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September 2022 by Doris Medina
Always the best in everything!
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July 2022 by Crystal Smith
Myra was my teller today and I’ve seen her a few times over the times I’ve come in the branch. She definitely seems like she doesn’t want to work there but hey smh! My experience today.. she came from her office to assist me she asked me for my account number I nicely told her I don’t have it.. then she asked me for my full SS number in front of everyone which definitely made me uncomfortable.. she asked me for my id which I gave her in her hand after asking me my transaction.. she then placed my ID my receipt and my money on the counter.. If I handed you something I would think the right thing is to hand them it back. I haven’t had one good experience in this branch. The women the minus Vicky need to learn customer service skills or have another class. Needless to say I will not be using this branch again!
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April 2022 by Ke'Sean M.
Of all my banking experiences this is by far the worst of them all. I can never access my account online so I have to call them and the reps are no help either. No longer apart of the military so I left Virginia and this bank is telling me I need to verify my identity or they will close the account. I'm no longer in VA so this clearly is an inconvenience. I wound not recommend them to anybody 0 help each time I contact them. At least they take their money on time every time 0/5 stars if it was an option.
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January 2021 by Casha M
Glad there's one available in this location.
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December 2020 by Tony Kelly
Good morning, Mr. Jim Mears,Your employee Mr. Qaamel Baynard is an outstanding employee that represents Bayport Credit Union in it's highest standard of customer service. He always dress professional with a positive attitude. Mr. Qaamel Baynard the best dress employee I've seen in my 30 years in the Navy. He should be employee of the year!Respectfully,Anthony KellyChief Warrant Officer 2U.S. Navy (Retired)
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November 2020 by Robin Spellman
I went to take care some business here.Everyone was so friendly an helpful.I wish the one on North battlefield was the same.
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October 2020 by Mahan Shahverdi
I have multiple bank accounts with Bayport Credit Union and love the staff anf customer service at the Holland rd location. Anytime I visit this branch I get the worst and slowest customer service.
