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January 2024 by Krystle Kelhoffer
Went in looking for a new SPF and moisturizer—just ran out this morning. Two sales reps on the floor couldn’t be bothered to even look my direction let alone ask me if I needed assistance. Could have dropped some money and now I will stick to online from the brands themselves.
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September 2023 by Cynthia Glover
The sale rep statement towards me today 9/16/2023 Do i enjoyed watching my friends spend money !This was an incredibly unpleasant experience, and I felt deeply humiliated. The sales representative made an offensive statement about me being a woman of color, implying that I was either broke or some form of help, while my Caucasian friends were shopping. Despite being a successful business owner, I was taken aback by her comment and have no plans to return to the store.
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March 2023 by Tracey Scott
They did an outstanding job for my client, and her wedding party. I will use them again for my clients. Thank youChristopher Duane Weddings, LLC
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May 2022 by Rochelle Thomas
Drive over from Hampton. Took an hour and they closed early. Hours say 7, but they were closed by 6:30. Very disappointing.
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April 2022 by Taylor T.
Amazing service! Wide selection of items. But online they have more brands than the one here.
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April 2022 by Leah Dimmock
Diana was SO helpful! I have some unusual allergies and have to be careful with products. Diana took her time, listened and helped me so much. She also color matched me beautifully! I will definitely be back.
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December 2021 by Amanda McClure
I am in heaven in this store with all their skincare lines! Fresh, la mer, chantecaille, kiehls! And they have testers of everything so you can wear see if it makes a difference then go buy!
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March 2021 by Gisela C.
Love shopping in Bluemercury! They have plenty of products and service will guide you to cover your needs. Every face treatment recommended was perfect. They are really nice and the store looks amazing!
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March 2021 by Fernanda Martinez
One of my favorite storesExcellent products and service
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August 2020 by Riley B.
This store is amazing and being super accommodating during these crazy times. They allowed me to place an order over the phone and pick up curbside to avoid going into the store , she brought it out to my car (wearing a mask) and even gave me some amazing samples- (although it's fine to go in to the store and all employees wears masks!-just being extra cautious because I have older parents!) Blue Mercury is the best store for skin and hair care!
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July 2019 by Meighan Bernard
Great store. They have a huge selection of high quality brands. I could send hours in here.
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April 2019 by Beatriz N.
What an amazing customer services experience. The amazing Connie attendant me and did beautifully in answering all my questions and guided me with new products. She was honest and let me know what works best with my skin color and type. I will definitely be coming back and recommending my coworkers here. It's WAY BETTER then a ultra or Sephora, way more detailed oriented here.
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February 2019 by Jason Smith
Very friendly staff, wish they had men's fragrance
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January 2019 by Ellissandra Billings
Very accommodating!
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November 2018 by Shiba Eason
So many great skin care beauty products for everyone, the staff was very nice and helpful
