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February 2024 by Joe Stefonowich
The guy there that assisted me was super help
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November 2023 by Mike M
We went to the oceanfront location and had the best experience from Tracey. Tracey epitomizes the definition of great customer service. She greeted us with a smile when we arrived. She was polite and handled all of our needs while also helping other customers. She gave us the feeling that she genuinely cared about the reason we were there. She ensured that every customer left happy while going above and beyond. I would be proud to have Tracey on my team. Thank you for your help!
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October 2023 by JIMMY BONES
BROUGHT A IPHONE AND THE LADY THAT HELP ME WAS VERY HELPFUL..
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November 2022 by Alex Unesell
Sara was the associate who assisted me today and she was very helpful knowledgeable kind and very easy to talk to. I wish I could give more stars just for her sake. Easily the best customer service I've experienced in a hit minute. Handled herself in a very professional manner throughout the entire transaction. And I genuinely believe she gave me the best price possible. 10/10 to her.
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November 2022 by Eric Williams
Sarah was very helpful today like she always is
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August 2022 by Anthony Sprouse
Amazing service every time .Sara has helped me many times .
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June 2022 by Crystal Tracey
Had an issue with my Sim card and service. Sara had my phone fixed in no time in and out within 10mins.
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April 2022 by Michelle Rabelo
I went into store to pick up my daughter’s new SIM card and Sara took very good care of everything I needed , she’s the best ?
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March 2022 by tr3xchi
Sarah was excellent in providing service - she knew how to ask questions made me feel comfortable in the buying decision - explained the process thoroughly- I thought she was the manager the type of service she provided (hints)
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March 2022 by M Perry
Here on Sunday at 1:56pm but they are not openSo I guess they closed on Sunday. Please change time on internet please….UPDATE I called on Monday and the young lady explained to me that a staff member was ill so they didn’t open yesterday when I went. I totally understand with this pandemic ? we have to all be careful.UPDATE: Took my uncle in to see Sara on Tuesday and Wallah all is taken care of by the fabulous SaraShe’s awesome ?
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February 2022 by Enmanuel Lantigua
Sara’s (with no H) customer service and help was beyond anything that I could find at any other phone place… Therefore being said, treat this employee with the utmost care and respect because that is exactly what she delivered. I will certainly be staging with this company and this phone for a great amount of time. Thanksssssssssss!!!!!!!!!!!!!!
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February 2022 by Bear McKenzie
My wife's Boost-Mobile 3-G cell-phone is about to become obsolete. So it's time to change to a 4G/5G cell-phone. Both yesterday evening and today, Dealer Representative Sara Oakes at the Birdneck Boost Mobile Premier Store in Virginia Beach was absolutely phenomenal in answering my questions and offering recommendations (which I asked for) concerning my need for a replacement cell-phone. Not only did she provide very respectful customer service to me, but others as I awaited my turn. Sara was very knowledgable about products and service options to everyone she dealt with, both in-store and over the telephone. I am totally satisfied with my new cell-phone purchase, with Sara's attention to detail, and her professional and friendly attitude. It's obvious that Sara enjoys her job; she represents Boost Mobile very well. Thanks Sara - I am one happy customer and I am sure there are many more because of you!
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February 2022 by Greg Wrynn
Waited in empty store 10 minutes. Found employee out back smoking with homeless man. Told not allowed in store. Your a joke, discredit to this county.
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September 2021 by Bobby Taylor
I came in the store today to help with my boost mobile devices I have 2 . I must say Ashley was super duper helpful I've never met someone who knows so much about phone like her and I work at walmart . She helped me and even explained everything and was so very patient with myself such a beautiful person
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August 2021 by Joey Cabrera
Got there at 7:30 pm and they were closed
