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November 2023 by Bryan Coon
Excellent selection of western wear and boot. If you are looking for new boots this is the place go. The staff is very helpful here!
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November 2023 by Manda Shields-Bonano
I would like to say thank you to Mandi and the ladies that helped me pick out the most perfect pair of boots!!!! Jessica the manager is also Amazing! Again thank you!!!!
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November 2023 by Dominique Viado
Great place to go get boots at I always like boots, but they bring a new experience to buying boots. It is so fashionable to wear these boots you can dress them up dress them down dress them all around and the hats. Oh my goodness I can’t wait till I can buy one. I just didn’t have money that day. I was there it’s 80 something dollars And I didn’t have but Amber and Carmen helped us out. They help my husband get a pair of work boots that he desperately needed and I got me some accessories that I can’t wait to wear. I didn’t have much money going there that night we were the last customers and we all know we all wanna go home and we hate shoe shopping. Needless to say they made the experience so overwhelmingly great I truly truly appreciate it as a business owner see I own The Junk Uncles in Virginia Beach Virginia and I need a commercial count so I can get that 5% off but nobody’s called me yet. I have a personal account y’all so please reach out and set me up a commercial account. I want all my workers to get their boots from boot barn at least their first pair my bad they’re gonna get hooked and come back by themselves. That’s what I did I own three pairs of your boots just me and I love each one of them. One of them is damaged right now and I don’t think I have a warranty on it so I don’t know if I can get a new boot or not but it was so much fun with those two that night I had my daughter and my son with me and my husband , I have four children y’all so I bought two of them to come with us it was so much fun. Thank you again Boot Barn For being there for us at 8:45 at night???
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November 2023 by Stephen Smith (Kirkjimmyt)
I wandered around for 20 minutes before I found an employee available to help me. They were not in an identifiable work uniform and there were not enough of them for a store of that size.
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October 2023 by Lisa Perras
A bit pricey but the staff were a huge help. Nice selection
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August 2023 by Cruise Cycle
I love this place. I've known about it for a long time but assumed it would be like so many other places I have shopped at in the area. Boy was I wrong. HUGE selection of Western wear, boots, and work clothes - INCLUDING flame resistant clothing. No one carries even a fraction of what they have. And big and tall sizes up to 4XL, and the real deal, not some nod to big and tall. And the ladies get equal treatment as the store is literally split down the middle between men and women. Biggest selection of hats, belts and everything else. Very highly recommended.
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June 2023 by Jeffery DePriest
Carmen & Leah at the Boot Barn were amazing. They both helped me quickly to get in and out, new amazing boots and hat for my collection.
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May 2023 by Keith Mccauley
I purchased a pair of boots back in April, they were loose, I took them back and ordered a new pair. They came in quickly but the right boot was too small in the heel. I had to get them stretched. Went back 2 days later and still had the same issue. Set up a second stretch and still did not help. Had a 3rd stretch with the manager. Went back again and spoke with Carson. Still had the same issue and he told me it has to stretch for 2-3 days and they would call. That was a week ago now and still no call to let me know if they were ready or not. Not very pleased.I guess I need to go in person to check on them.
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March 2023 by Bonnie J
It's a pretty big place, LITS of Styles of Western Boots!! ...but it's more "decorative" for womens apparel.I was looking for a "work style" durable vest in a women's cut/size- and all they have it the "light weight shell" type or extremely thin amok suede style with a ton of Fringe. When I asked one of the female and please if they had ladies leather best her only response was everything we have is on the shelf
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February 2023 by Jerry Tomlin
Great selection and decent prices. Not nearly enough sales staff to assist customers. The one salesperson I saw was picking out things for an online order but did 'allow' me to interrupt her for a question.
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January 2023 by Lauren
Giving a one star is so generous. I walked in to purchase one item. There were about 5-6 associates standing at the front talking amongst themselves. None of them greeted me, or asked if I needed any assistance. When I checked out, it took the girl a minute to even realize that I was in line. She asked if anybody had helped me today, obviously not, seeing as how I was in the store for less than 3 minutes flat. The workers continued talking about boyfriends, cousins, clothes, reviews, etc. I understand that these are younger kids working here, but to the owner/manager, instill some PROFESSIONALISM in these people. I’m only 24 years old, and was just blown away by the lack of customer care and would never treat patrons in this manner. My toddler acts more mature than these associates. Never coming here again.
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January 2023 by Davena Sigler
Huge selection of boots! And clothes! Beautiful merchandise and reminds me of back home! I’m from Missouri, and I was pleasantly surprised to see the selection! My first time in not a bad experience. Amazing experience with the manager and the first young lady that helped me with boots. All in all I loved the store! I will be back!
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January 2023 by Davena Sigler
The selection of boots!! Was all in all a great first time experience! My first time in! I will be back!
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December 2022 by Sandy Aubertine
Great store. Cowboy hat selection was surprisingly a bit limited but the store has a lot of great products.
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November 2022 by Jenna Hall
Great helpful staff.. definitely check this out for boots. Western boots especially and Western clothing.
